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The Care Quality Commission (CQC) implemented new changes to regulating adult social care providers in November 2017. The CQC’s vision is for a more targeted, responsive and collaborative approach to regulation, so that more people get high-quality care.

This Practical and Informative Guide to Adult Social Care Inspections course provides you with up to date guidance on new inspection framework. Led by Diane Roberts, Social Care Regulation Consultant with extensive experience working with CQC, this event equips you with a range of tools to help achieve compliance, good quality care and support continuous improvement.

Do not miss this opportunity to gain a practical insight to help you achieve an outstanding rating at future inspections.

Exclusive Offer:

Delegates also wishing to attend ‘Adult Social Care Inspections 2018’ taking place on Tuesday 25th September will receive an exclusive 20% discount when booking through us.

View the agenda and additional speakers here

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Learning Outcomes

  • Understand the latest inspection approach and CQC documentation, including the provider information return, to ensure the best inspection outcome
  • Learn how to best present the evidence to CQC inspectors
  • Develop a culture of continuous improvement to be better prepared for unannounced inspections
  • Create an effective action plan to lead your staff through an inspection


All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:00

Chair’s Welcome and Clarification of Learning Objectives

10:00 - 11:30

Understand the New Regulation and CQC Methodology

  • The KLOE and characteristics of rating – an update
  • How to use the provider information return to help you at inspection
  • Preparing for inspection
  • Managing the inspection day
11:30 - 11:45

Morning Break

11:45 - 13:00

Case Study: Benefit from a Best Practice Provider's Experience of a CQC Inspection

  • Providing effective leadership to ensure high levels of care
  • Integrate best practice into your organisation
  • Discuss what the inspection will look like ‘on the day’
  • Share ideas on how to embed standards and ensure continuous improvement
  • Integrate good governance to improve your service
13:00 - 14:00


14:00 - 16:00

Workshop: Successfully Implementing the Inspection Framework

Safe, effective, caring, responsive and well led – get the practical ideas and recommendations for the 5 key questions and excel at CQC inspections

  • Bring about organisational change to get the best CQC inspection outcome
  • Develop strategies to improve staff training to ensure your workforce are best prepared for an inspection
  • Share ideas on how to ensure a culture of continuous improvement
  • Manage the inspections process from start to finish
  • Effectively use data to measure and manage your organisation’s performance
  • Create an action plan with peers and the Chair, to ensure your organisation is fully prepared for an inspection
16:00 - 16:15

Feedback, Evaluation & Close


etc. Venues – Prospero House, London

241 Borough High St, London, SE1 1GA