Appreciative Inquiry (AI) is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change and can be used to look at small scale team issues through to organisation-wide transformation.

During this practical workshop delegates will look at the theory and stages of an AI approach and apply these to real work situations to create a practical workshop that results in take away actions.

Learning Outcomes

  • To reframe thinking from ‘problem solving’ to ‘building on success’
  • Introduce you to the 5-D model
  • Practice the appreciative inquiry interview style
  • Learn how to apply AI across a team or organisation to bring about change
  • Practical ways for adopting an AI approach as part of normal working culture
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


Collapse all
09:30 - 09:40

Welcome and Introductions

09:40 - 10:00

What is Appreciative Inquiry?

During this session we will introduce what AI is, it’s origins, why the approach works and a bit about research and evidence that supports the AI approach.

10:00 - 11:00

The five principles of Appreciative Inquiry

We will introduce and explore the ‘5-D’ model briefly stopping on each stage of the model for discussion and application

11:00 - 11:15

Coffee Break

11:15 - 11:45

The secrets of successful appreciative interviews

We will look at how to practically use the model starting with how to conduct an AI interview.

11:45 - 12:10

Practical ways of conducting each stage in the process

We will look at how to structure and run an AI approach across a team or organisation and what some of the key stages of success are.

12:10 - 12:25

Building an appreciative culture

The workshop will finish by looking at how the principles of AI can be built into our working cultures so it ‘just happens’ rather than being specific interventions.

12:25 - 13:00

Summarise and action plan