Overview
The ability to make a long-lasting impression and demonstrate the healthy confidence to stand up for your points and ideas, while still respecting the rights of others, is an invaluable tool to have in the workplace.
When you are assertive, you are calm, confident, direct and honest. Assertiveness can help you make an impact in a positive way, ensuring that you are perceived the way you intend to be and get the results you’re looking for.
Learn how to communicate confidently to yield results. Test your capacity to use confidence and assertiveness in a series of practical role-play scenarios designed to allow you to build, develop and flex your communication skills.
Attend this Confident Communication and Assertiveness virtual course, led by communications coach Anne Walsh, to enhance and practice best ways of being assertive, helping you to become a more decisive and influential person.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will be using Zoom to deliver this course.
Anne Walsh is a Dialect, Voice and Vocal Communications Coach with extensive one-to-one and group business coaching experience in the private, corporate, public and charitable sectors with clients from the fields of Finance, Law, HR, Music, Publishing, Politics, Property, Local Government, Psychotherapy, Science, Medicine, Media, Art, Health and Well-being, IT, Teaching, Accountancy, Consultancy, Interior Design, Fashion, Journalism, Research, Secretarial and Administration, Higher Education (Lecturers and MA\PhD students.)
She was Voice and Communications Trainer at the Royal Central School of Speech & Drama from 2008-2012 and designed and delivered in-house training in London, nationally, and in Europe, ...
Learning Outcomes
- Examine what confident assertiveness means and recognise the barriers to being confidently assertive
- Learn the foundation skills of principled discussion and negotiation
- Understand how cognitive bias and subjective perception interfere with our ability to assess objectively
- Apply confident and assertive language choices to communicate successfully, even with difficult people
- Learn how to make your point, clearly and concisely
- Take away guidance on dealing with difficult conversations and managing conflict
- Build your confidence to be able to manage and lead others
