This course has passed.


As learner expectations continue to rise, universities must embrace digital innovation throughout the student journey. With over 80% of University students relying on digital resources to complete their studies, it is becoming increasingly important for Higher Education institutions to create an immersive digital environment. This interactive training course teaches you how to effectively incorporate technology in to the digital student experience through social media and learner dashboards.

This Transforming Digital Student Experience in Higher Education course gives you the necessary tools to advance student learning and experience. This course will offer you the unique experience to learn from expert speakers in the field of digital student engagement in an informal workshop environment.

Gain knowledge on innovative digital learning and engagement models, learn how to improve the digital literacy of staff and develop an action plan for creating an effective digital development strategy for your University.

Keep your competitive edge by utilising new digital tools and systems to evolve your current practices and improve student experience.

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Learning Outcomes

  • Understand the benefits and challenges of using technology to transform the student experience
  • Learn about new approaches to digital delivery in higher education
  • Share best practice in using social media to improve student experience and engagement
  • Learn how to engage students through effective use of students dashboards
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:00

Chair's Welcome and Clarification of Learning Objectives

10:00 - 10:45

Using Digital Learning to Create Effective Engaging Learning

  • Engage students in the development of digital environments and practices
  • Ensure that digital learning is used effectively to engage students
  • Understand the common barriers to digital student engagement and how to overcome these
  • Learn how incorporating online learning can increase student engagement
10:45 - 11:00

Morning Break

11:00 - 12:00

Using Learner Dashboards as Part of The Digital Student Experience

  • Understand how designs of learner dashboard can effectively engage students
  • Learn how creating an effective learner dashboard can increase student engagement
  • Gain insight into how effective learner dashboards can support students
  • Learn how to engage students in a conversation about their response to learner dashboards
  • Understand challenges of implementing learner dashboards and how to overcome these
12:00 - 12:45


12:45 - 13:30

Leading Digital Change: The Challenge of Social Media

  • Understand different perspectives surrounding creating a digital experience
  • Take an in-depth look at how behaviours modelled by staff impact the student digital experience
  • Design more effective student services using various digital platforms, including social media
  • Explore considerations for working online in open digital places



13:30 - 14:30

Workshop: Utilising Social Media to Enhance Digital Learning

Prepare an action plan on how to incorporate social media in to students’ digital learning experiences

  • Learn how to use social media to enhance student learning
  • Learn about different approaches to using social media in education
  • Gain insight in to how social media can create engaging learning experiences
  • Analyse examples on how social media can be implemented in to everyday learning for students and the effect this has
14:30 - 14:45

Afternoon Break

14:45 - 16:00

Workshop: Engaging Academic Staff in Digital Capability Development

  • Identify the extent to which staff are supported to develop digital skills for learning & teaching
  • Produce a next step action plan for implementing a digital development strategy in your university
  • Learn how to recognise & reward excellence in the use of digital tools for learning & teaching
  • Analyse the barriers to realising improvements in transforming staff digital capability and how to overcome them
  • Explore practical examples of implementing a strategic approach to staff digital capability
16:00 - 16:15

Feedback, Evaluation and Close




etc. Venues – Victoria, London

One Drummond Gate, Pimlico,, London, SW1V 2QQ