This course has passed.


With preparation underway for the implementation of the General Data Protection Regulation (GDPR), now is a crucial time to ensure your information sharing procedures are compliant with the incoming regulation.

Information sharing is key to the Government’s goal of delivering better, more efficient public services that are coordinated around the needs of the individual. Through an effective information sharing process, you can deliver choice, efficiency and value for money in many of the services your organisation provides.

This interactive one-day Effective Multi-Agency Information Sharing course, led by Lynn Wyeth and featuring best practice case studies, gives you the necessary skills and confidence to overcome challenges of sharing information whilst making sure that you comply with the highest standards of data protection.

trainer photo
Lynn Wyeth
Information Governance Manager - Leicester City Council

Lynn is the Information Governance Manager at Leicester City Council. Having previously worked as an MP and MEP’s political assistant, Lynn moved to her local council where she now oversees the Council’s Information Governance agenda including data protection, FOI, information sharing, RIPA and CCTV.

She has also helped health organisations with their information governance procedures.

Lynn is the author of two books, A Practical Guide to Handling Freedom of Information Requests and Data Protection: Compliance in Practice.

Read more

Learning Outcomes

  • Understand the key principles and approaches to information sharing
  • Consider the implications of GDPR on information sharing
  • Explore procedures for reducing the potential legal risks involved in sharing information across agencies
  • Improve outcomes by establishing which organisations to share information with and establishing information sharing partnerships
  • Learn how to implement successful multi-agency working and discover the alternative protocols for sharing information
  • Create positive structures for effectively sharing information across organisations
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:00

Chair’s Welcome & Clarification of Learning Objectives

10:00 - 11:00

Establishing Effective Information Sharing Practices

  • Gain a thorough understanding of the key principles of information sharing and examine the data sharing code of practice
  • Types of data sharing – systematic data sharing, ad hoc, sharing with a data processor or sharing within organisations
  • Sharing personal data: factors to consider, conditions for processing, informing the individual, sharing without their knowledge and dealing with individuals’ rights and objections
  • Understand the role and responsibilities of Senior Information Risk Owners, Data Protection Officers and Information Asset Owners and Administrators when it comes to information sharing
11:00 - 11:15

Morning Break

11:15 - 12:15

GDPR: New Principles and Accountability

  • Discover GDPR’s scope & territory and updated conditions for processing
  • Learn about special category data, revised principles, and new rights of the data subject
  • Creating an Information Asset Register and monitoring processing activities
  • Data breach reporting and fines – what are the ICO’s powers and penalties
12:15 - 13:15


13:15 - 14:15

Legal Essentials of Information Sharing

  • Consider the legal basis of information sharing and identify the legal risks associated with increases in sharing data
  • Ensure that you are compliant with the existing legal framework and forthcoming changes
  • Data Protection Act, the Freedom of Information Act and General Data Protection Regulations in relation to information sharing

Take this opportunity to have your questions answered in this legal troubleshooting session

14:15 - 15:00

Case Study: Effective Multi-Agency Information Sharing

  • Explore how multi-agency working within the Braunstone Blues initiative in Leicester has reduced the demand for emergency services
  • Know how to establish good information sharing partnerships and enable effective data sharing
  • Identify how to design consistent and simple information sharing protocols to streamline processes
  • Understand how to overcome cultural differences to information sharing within a multi-agency setting to ensure trust between organisations, clearer accountability and less duplication
15:00 - 15:15

Afternoon Refreshments

15:15 - 16:15

Workshop: Embedding an Effective Information Sharing Culture

In this practical afternoon session, you will work with the Chair and in groups to develop effective processes and improve the way you share information with other organisations

  • Develop practical solutions for achieving successful multi-agency information procedures
  • Assess and overcome cultural barriers to sharing information
  • Reconcile data management with effective governance in order to avoid breaches
  • Balance data quality with security
  • Make sure that data is to a high standard, to improve secure and efficient sharing
  • Engender an appreciation for high quality data management within your organisation
  • Train staff to ensure that they are effective at data handling
  • Establish information sharing protocols and agreements
16:15 - 16:30

Feedback, Evaluation & Close


America Square Conference Centre

1 America Square, 17 Crosswall, , London , EC3N 2LB