This course has passed.


Stress is now the most common form of work-related illness. Last year, 12.5 million working days were lost in the UK due to work-related stress, depression or anxiety, according to statistics published by the HSE last year.

The ability to overcome work-related stress (WRS) is becoming ever more critical, especially in the public sector, which is subject to intense scrutiny, funding cuts and stretched resources. Managers have a responsibility to identify “stressors” within their workplace and take appropriate action.

Attend this course, led by communications expert Jo Clift, to effectively minimise stress and develop personal resilience, for yourself, your team and your organisation. Leave the day equipped with the knowledge, confidence and practical techniques to effectively identify and combat stress.

trainer photo

Learning Outcomes

  • Understand the main causes of stress and how it can impact performance
  • Identify stress-triggering factors within your work environment
  • Learn to spot the warning signs that colleagues are overloaded
  • Create greater awareness and a supportive culture within your organisation
  • Develop a personal resilience plan for yourself and your colleagues
  • Take away a stress management action plan to implement across your team or organisation
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


Collapse all
09:15 - 09:45


09:45 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 11:00

What is Stress and How Does it Manifest Itself?

  • Gain an understanding of the science and theory behind stress
  • Discuss what triggers stress and how it can vary from person to person
  • Learn how effective stress management can improve wellbeing and performance
11:30 - 11:45

Identifying Stressful Situations and Triggers in Your Organisation

  • Pinpoint factors and processes within your work that could be classed as ‘stressors’
  • Define your role as manager and your responsibility to combat stress
  • Discover tips for identifying stressed employees and ways to best support them
11:30 - 11:45

Morning Break

11:45 - 13:00

Case Study: Combating Stress in the Workplace

  • Discuss ways of navigating the emotional whilst remaining professional
  • Discover how to increase awareness and ensure employee buy-in
  • Evaluate the outcomes from the strategy and discuss best practice
13:00 - 14:00


14:00 - 15:00

Workshop I: Developing a Personal Resilience Plan

  • Discover tools and techniques for reducing stress through personal resilience
  • Practise dealing with stressful situations in practical examples given by the trainer
  • Work out which tools work for you and apply them to specific day-to-day situations
15:00 - 16:00

Workshop II: Creating a Stress Management Plan for Your Team or Organisation

  • Receive guidance on convincing key decision-makers to commit to combating stress
  • Equip yourself with appropriate language and relevant facts and figures
  • Develop practical solutions specific to your organisation’s current culture
  • Put together an action plan for your team or organisation
16:00 - 16:15

Feedback, Evaluation & Close


etc. Venues – Marble Arch, London

Garfield House 86 Edgware Road, London, W2 2EA