This course has passed.


In September 2016, the government’s changes to the Disabled Students’ Allowances (DSAs) came into effect. Non-medical helper (NMH) providers will be audited on a regular 12-24 monthly interval. It is therefore essential for higher education professionals to understand the changes and prepare for audit of non-medical helper support by the Disabled Student Allowances – Quality Assurance Group (DSA – QAG).

This is particularly important because of the increasing numbers of disabled people entering higher education and the fact that the DSA is an essential part of universities’ compliance with the Equality Act.

This Implement the Changes to the Disabled Students’ Allowances course enables you to understand the changes to the DSA and gives you the practical tools and techniques to prepare for audit by the DSA-QAG.

Through interactive sessions, work with the chair, Mike Wray, to review your current preparation and examine the best ways of supporting disabled students.

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Learning Outcomes

  • Learn how to prepare for audit and demonstrate your organisation is compliant  
  • Determine how universities can best fulfil their legal obligations to students and offer inclusive provision
  • Take away best practice examples of providing a high standard of non-medical help, equipment and specialist accommodation for students
  • Examine a strategic approach to reasonable adjustments
  • Understand the current model of disability support developed at Imperial College London
  • Review your current processes against best practice examples and develop an action plan to bolster quality service provision
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

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To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
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09:15 - 09:45


09:45 - 10:15

Chair's Welcome and Clarification of Learning Objectives

10:15 - 11:15

Responding to the Changes to DSAs

  • Understanding the rationale and how DSAs reforms fit with the wider landscape
  • An overview of the Government’s reforms to Disabled Students’ Allowances, with a focus on non-medical help
  • Consider how universities can work with the government to implement and respond to the changes, and provide inclusive learning environments
  • Beyond 2017: striving for the social model
11:15 - 11:30

Morning Break

11:30 - 12:15

Fulfil Universities’ Legal Responsibilities to Disabled Students

  • Gain insight from the DSA in 2017 – what now?
  • Explore the Equality Act: the duty to make reasonable adjustments
  • Understand and overcome the main point of concerns with the new DSA scheme
  • Examine the anticipatory nature of HE duties & provisions to disabled students
12:15 - 13:00

Delivering a Whole-University Approach to Provision

  • Develop a strategy to deliver university-wide disabled student provision
  • Ensure consistency in managing reasonable adjustments
  • Engage effectively with senior stakeholders to achieve your strategy
13:00 - 13:15

DSA-QAG Audit: Evidencing Provision

Delegates will interact with the Chair and colleagues to discuss best practice in preparing for a DSA-QAG audit

  • Prepare for an audit of non-medical help support
  • Discover how best to record and present student and staff information
  • Ensure support from governance
  • Optimise your university’s provision of non-medical help
13:15 - 14:00


14:00 - 15:00

Case Study: How Imperial College London is Responding to the Changes

  • Explore the current model of disability support developed at Imperial College London
  • Examine lessons learned from implementation of the new disabled students’ allowances
  • Develop and provide the institutional lead to enhance inclusive practice
  • Consider strategies to eliminate and address barriers to disabled student inclusion
  • Learn how to develop your Disabled Resource Centre
15:00 - 16:00

Workshop: Maintain an Inclusive Learning Environment

  • Lead your colleagues and peers to respond to the changes to DSAs
  • Identify the key challenges of the new system and how to overcome them
  • Ensure thorough preparation for a DSA-QAG audit of your institution
  • Develop an action plan to effectively support your students going forward
16:00 - 16:15

Feedback, Evaluation & Close


etc. Venues – Marble Arch, London

Garfield House 86 Edgware Road, London, W2 2EA