Delivering excellent customer service, whilst working remotely and during a lockdown is very difficult. With higher demand for public services, now is the time to learn how to deliver customer service whilst working remotely.
At Understanding ModernGov, we understand those challenges and want to help you deliver the best customer service possible.
This Delivering Customer Service Remotely In-House course will give you the opportunity to discuss and learn the most appropriate methods to deliver for your service users’.
By attending this virtual course, your teams will learn what exceptional customer service looks like; overcome the barriers to forming excellent customer relationships whilst working remotely; improve training to deliver remote customer service, and implement a remote working customer service strategy.