This course has passed.


Half of the UK workforce want flexible working options and recent regulations under the Employment Rights Act afford a right to request it.

With current financial pressures and increasing demand for services, it is vital to develop Smart Working strategies and ensure your flexible working practices deliver business benefits beyond improvements in work-life balance.

Smart Working approaches introduce new tools and processes to teamwork and management, helping to create a performance focused culture and control operational costs.

Join leading Smart Working consultant, David Lennan, on this highly interactive course to learn to create effective flexible working teams for your organisation. Delegates on this course will develop strategies to minimise office waste, and take away an action plan to implement Smarter Working strategies across their organisation.

trainer photo

Learning Outcomes

  • Discover how Smart approaches to flexible working will enhance business performance and productivity of staff
  • Consider the key pillars of proactive Smart Working strategies – across HR, Facilities and Performance Management
  • Learn tools and processes to effectively manage, support and lead multi-location teams
  • Consider and learn to overcome risks, legal and compliance issues
  • Assess your organisation’s approach to flexible working and develop your Smart Working action plan
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:15

Trainer's Welcome & Clarification of Learning Objectives

10:15 - 11:00

Key Principles of Flexible Working

  • Learn about the crucial cultural shift from “Presenteeism” to Smarter Working practices
  • Understand your employees’ Right to Request and learn to handle these demands
  • Empower employees to work how and where they are most efficient
  • Consider Smart Working strategies across: People, Policies, Performance and Premises
11:00 - 11:15

Morning Break

11:15 - 12:00

Developing Effective Workstyles

  • Discover Smarter Working models and techniques
  • Find the most productive practices for your organisation and team
  • Identify and overcome wasteful practices
  • Explore real life examples of Smarter Working
12:00 - 13:00

Leading Smart Working Transformations

  • Consider the holistic business case: beyond employee benefits and statutory requirements towards enhancing productivity
  • Analyse costs, benefits and learn techniques measure RoI
  • Achieve organisational buy-in and overcome barriers to change
  • Gain the tools to conduct a robust and in-depth consultation process
13:00 - 14:00


14:00 - 14:45

Managing Flexible and Remote Teams

  • Gain the tools to manage performance through output not input
  • Discover techniques to support remote workers and create a culture of trust and autonomy
  • Ensure collaborative working practices and overcome the risk of isolation
  • Learn to overcome potential legal and HR compliance issues
14:45 - 15:00

Afternoon Break

15:00 - 16:00

Develop your Smart Working Action Plan

  • Identify key areas to enhance your organisation’s current working practices
  • Map key stakeholders and begin creating your Smarter Working business and communication plans
  • Leave with your action plan to implement Smarter Working across your teams and organisation
16:00 - 16:15

Feedback, Evaluation & Close


etc. Venues – Marble Arch, London

Garfield House 86 Edgware Road, London, W2 2EA