Overview
NB: The House of Commons outlining in a 2018 report that they spend £251.5 billion per year on outsourcing and contracting, a figure which means 13.7% of GDP is being spent on public procurement.
Being able to ensure successful supplier performance management is crucial within the public sector to get the best service possible.
As a public sector organisation, you often deal with a significant number of external suppliers, meaning efficiency and effectiveness can be difficult to achieve.
This A Guide to Successful Supplier Performance Management training course gives you a better understanding of the supplier performance management process; gain techniques to ensure more positive relationships with suppliers; learn how to use KPIs to effectively measure performance; effectively identify and manage risk, and create a more effective supplier performance management framework.
Attend this one-day, interactive training course with procurement expert, Gillian King, to develop a strategy for successful supplier performance management and gain the best from your supply chain.
Gillian King is a highly experienced procurement professional and trainer, with over 20 years’ experience in global procurement and supply chain management, working for government and multinational corporations in Europe, Asia and the Middle East.
Her sector experience is as a procurement professional, initially with the Civil Service in the UK Home Office and later as a global category leader for Zurich Financial Services, where her group annual spend was in excess of $400 M.
More recently she has provided consultancy and training to international government and ‘Blue Chip’ organisations in Abu Dhabi and Singapore, specialising in ...
Learning Outcomes
- Understand the supplier performance management process and how to utilise an operational framework to deliver best value
- Learn strategies for ensuring positive working relationships with external stakeholders
- Know how to measure supplier performance and action to take when high standards aren’t met
- Work with the Chair to create a supplier performance management framework that works for your organisation
