This course has passed.


The prospects for universities to produce a contemporary digital learning experience for students is vast. Institutions can use new digital tools and systems to evolve their current practices and radically improve student experience.

As learner expectations continue to rise, universities must embrace digital innovation throughout the student journey.

This Transforming Digital Student Experience in Higher Education course will give delegates the necessary tools to advance the student experience, through examining new modes of digital learning and using technology to improve student  engagement.

Delegates will explore innovative digital learning and engagement models, learn how to improve the digital literacy of staff and develop an action plan for creating an effective digital experience strategy for your students

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Learning Outcomes

  • Explore the benefits and challenges of using technology to transform the student experience
  • Discover new approaches to digital delivery in higher education
  • Share best practice in using technology to improve student experience
  • Improve the digital literacy of your staff
  • Utilise technology to support innovative interdisciplinary research
  • Gain tips to create effective digital experience strategy for your students
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:00

Chair's Welcome and Clarification of Learning Objectives

10:00 - 10:45

Transforming the Digital Student Experience

  • Explore the benefits of utilising technology in improving student experience
  • Share ideas on overcoming the challenges of implementing a digital experience strategy
  • Examine key elements of evolving digital experience content
  • Understand the needs and expectations of current and potential students
10:45 - 11:30

Innovative Modes of Digital Delivery in Higher Education

  • Learn about UELs competency-based learning programme
  • Explore different digital approaches to teaching and assessment
  • Evaluating and adapting traditional approaches to cultivate digital change
  • How to build a comprehensive digital system, taking a holistic approach to digital learning across the entire student journey
11:30 - 11:45

Morning Break

11:45 - 13:15

Transforming Digital Student Experience and Engagement

  • Gain a better understanding your students’ expectations and experiences of technology
  • Implement effective digital feedback channels to student satisfaction
  • Design more effective student services using various digital platforms, including social media
  • Engage students in the development of digital environments and practices
  • Transforming the digital student experience with learning analytics
13:15 - 14:00


14:00 - 14:45

Engagement as partners in developing our digital curriculum

  • A whole institutional approach to digital curriculum development
  • Responding to our Digital Learning Strategy
  • Developing digital literacy in students and staff
  • Embedding interdisciplinary programme innovation and recognition
14:45 - 16:00

Create an Effective Digital Experience Strategy

  • Explore how to develop a comprehensive digital experience strategy for students
  • Analyse the barriers to realising improvements in transforming digital delivery and how to overcome them
  • Explore practical examples of implementing new digital learning and engagement approaches, including using social media
  • Produce next steps action plan for implementing a comprehensive digital experience strategy in your university
16:00 - 16:15

Feedback, Evaluation and Close


etc. Venues – Victoria, London

One Drummond Gate, Pimlico,, London, SW1V 2QQ