In-House: Data-Driven Performance Management

Overview

Public sector organisations hold large volumes of data, from patient records to central government data.

By gaining a better understanding of your organisation’s data, you can utilise business intelligence tools to help make better business decisions, to drive productivity.

Gain the most advanced performance management tools from leading experts.

Run this performance management course for your team or a group of colleagues to benchmark your organisation against the wider public sector; apply advanced performance and measurement metrics; improve decision making through business intelligence tools, and utilise to continue to drive success.

Run this Course In-House

Learning Outcomes

Review your organisation’s performance
Benchmark your performance against other public sector organisations
Apply advanced performance and measurement metrics
Improve decision making through business intelligence
Utilise your data to drive success

All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:

0800 542 9414
[email protected]

Agenda

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09:45 - 10:00

Trainer's Welcome and Clarification of Learning Objectives

10:00 - 10:45

Benchmark Your Organisation’s Performance

Discuss with our leading trainer and delegates how you currently measure performance
Benchmark how you measure performance and productivity against other public sector organisations
Gain best practice from public sector case studies
What are you trying to achieve?

10:45 - 11:00

Morning Break

11:00 - 12:00

Apply Advanced Performance and Measurement Metrics

Learn about the most advance performance tools
Gain insight into how these can be used within your organisation
Designing KPIs
Effective success mapping

12:00 - 13:00

Improve Decision Making with Effective Business Intelligence

Gain insight from your data to make more effective decisions
Identify and address underperforming departments
Use this information to improve outcomes for your service users
Using data to give insight to managers and key stakeholders

13:00 - 14:00

Lunch

14:00 - 16:00

Workshop: Data Driven Performance Management

This interactive session will review what you have learnt about measuring and managing performance. Design your own organisational review meeting and reflect on best practice.

- Practice how you can use data to improve your organisation’s performance
- The Performance Planning Value Chain – a framework for effective business decision making
- Create an effective performance review
- Ensure that you have the key competencies in place to improve performance
- Leave the day with an action plan to improve your organisation’s performance

15:00 - 16:00

Workshop: Managing Performance through Data

This interactive session will review what you have learnt about measuring and managing performance. Participants will design their own organisational review meeting and reflect on best practice.

Practice how you can use data to improve your organisation’s performance
The Performance Planning Value Chain – a framework for effective business decision making
Create an effective performance review
Ensure that you have the key competencies in place to improve performance
Leave the day with an action plan to improve your organisation’s performance

16:00 - 16:15