As a specialist in your field, whether it’s in IT, finance, policy, research, or information governance, you have to give advice and pass on your knowledge to colleagues and senior stakeholders on a regular basis, who might not be familiar with what you are saying.

This Communicating and Presenting Complex Information training course has been specifically designed to help public sector professionals, with a technical or specialist background, to convey their knowledge in a much clearer and understandable way.

Run this bespoke In-House training for your teams to help them learn proven techniques to ensure they are heard and understood through presentations and public speaking, infographics and data visualisations, and written reports and online posts.

Through interactive workshops gain the tools to overcome the common frustration of not being understood by peers and senior stakeholders.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note this course will be delivered via Zoom.

Learning Outcomes

  • Identify and overcome the challenges to communicating complex information
  • Gain a better understanding of your audience: assess data literacy, technical comprehension and subject matter expertise
  • Practice translating jargon and specialist terminology into plain English
  • Learn how to create and deliver presentations
  • Visualise complex information in a more engaging format
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:25 - 09:30


09:30 - 10:00

Ice Breaker and Clarification of Learning Objectives

10:00 - 10:45

Understanding your Audience

  • Identifying the motivations, needs and levels of comprehension
  • Assessing data literacy, technical comprehension and subject matter expertise
  • Scientific approaches to framing, metaphors and comparisons
  • Mapping the journey from communication to action
10:45 - 11:00


11:00 - 12:00

Written Communication

  • Translating jargon and specialist terminology into plain English
  • Breaking down verbose text into easily understandable chunks
  • Using headlines and subheads to allow readers to scan
  • Finding the right tone for your written communications
12:00 - 13:00

Creating and Delivering Presentations

  • Building a step-by-step narrative to present to different audiences
  • Structuring and designing presentations
  • Developing verbal and non-verbal presentation skills
  • Common pitfalls in presentations, and how to overcome them
13:00 - 13:45


13:45 - 14:00

Reflection Session

  • Trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
14:00 - 16:00

Design and Visuals

  • Sourcing powerful images for your communications
    Understanding design hierarchies to grab attention and lead the viewer
    Building infographics and data visualisations
    Free (and cheap) resources for visual design
16:00 - 16:15

Round Up and Key Takeaways