Limited Places Available

Overview

Change is constant, fast-paced and sometimes daunting. With many public sector organisations, experiencing significant amounts of disruption, now is the perfect time to gain this necessary qualification, to better manage change.

This five-day Change Management Foundation and Practitioner course covers the established certification by APMG. It has been created to give an extensive breakdown of the key principles of change management.

Attend this course and gain the skills you need to  better implement, plan and successfully manage the impact of change.

Leave the course fully qualified in Change Management Foundation and Practitioner level and confident in your ability to apply change management techniques within your organisation.

This course is aimed at professionals who want to learn how to better lead change within their organisation.

Exams

Foundation exam at the end of day 3 and the practitioner exam at the end of day 5.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note we will be using Zoom to deliver this course.

Download the Full Course Information Here

trainer photo
Steve Browne
Project Management Consultant, AgilePM Accredited Trainer

Steve started as a computer programmer, working for a subsidiary of Nat West bank, before taking on a role in pre-sales consultancy and client training both in the UK and internationally.

He became involved in Project Management in the 1980’s while working for a services company. Two spells as a company director saw Steve develop a strong interest in formal methods. A return to full time project management included a series of increasingly complex projects and led to programme and portfolio management roles. He has worked with both on-shore and off-shore teams to deliver change ...

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Learning Outcomes

  • Understand change management theories and tools
  • Learn how change impacts individuals and organisations
  • Apply stakeholder management techniques to better facilitate change
  • Learn how to best implement change
  • Be prepared for the Foundation and Practitioner exam

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]

Agenda

Collapse all
  • Day 1
  • Day 2
  • Day 3
  • Day 4
  • Day 5
09:00 - 09:15

Registration

09:15 - 10:45

Introductions and Objectives

  • The Change Management Context
  • Learning and the Individual
    • Learning process and styles
    • Learning dip
10:45 - 11:00

Morning Break

11:00 - 12:30

Change and the Individual

  • Models of individual change
  • Motivation
  • Individual differences
12:30 - 13:30

Lunch

13:30 - 15:00

Change and the Organisation

  • Metaphors of organisations
  • Organisation culture and change
  • Models of change
15:00 - 16:30

Change and the Organisation Continued

  • Key roles in organisational change
  • Drivers of change
  • Developing vision

A break will be included during this session.

16:30 - 16:45

Setting Evening work and Any Questions

08:45 - 09:00

Registration

09:00 - 09:30

Review and Evening Work

09:30 - 10:45

Stakeholder Management

  • Stakeholder strategy
    • Principles
    • Identifying and segmenting stakeholders
10:45 - 11:00

Morning Break

11:00 - 12:30

Stakeholder Management Continued

  • Personas and empathy maps
  • Stakeholder mapping
  • Influencing strategies
12:30 - 13:30

Lunch

13:30 - 15:00

Communication and Engagement

  • Communications biases
  • Feedback and communications approaches
  • Communicating change – factors, barriers and approaches
15:00 - 16:30

Communication and Engagement Continued

  • Communications channels (Push-Pull & Lean-Rich)
  • Planning communications

A break will be included during this session.

16:30 - 16:45

Evening Work and Any Questions

08:45 - 09:00

Registration

09:00 - 09:30

Review and Evening Work

09:30 - 10:30

Change Impact

  • Identifying and assessing change impact
  • Stakeholder impact assessment
  • Change severity assessment
10:30 - 10:45

Morning Break

10:45 - 12:30

Change Readiness

  • Motivation to change and supporting individuals
  • Change agent networks
  • Building organistional change readiness
  • Building the change team
  • Change management plan
  • Preparing for resistance
12:30 - 13:30

Lunch

13:30 - 15:15

Exam Revision and Preparation

15:15 - 16:30

Foundation Exam

  • Exam administration
  • Foundation examination (40 mins)
  • Marking and results
09:15 - 09:30

Registration

09:30 - 11:00

Practitioner Workshop

Project Management – change initiatives, projects and programmes

11:15 - Morning Break

11:00

11:15 - 12:30

Sustaining Change

  • Change levers
  • Levels of adoption
  • Reinforcing systems
12:30 - 13:30

Lunch

13:30 - 15:00

Exam Practice

  • Practitioner exam practice, revision and mentoring
  • Exam revision and preparation

 

15:00 - 15:15

Afternoon Break

15:15 - 16:00

Exam Practice Continued

16:00 - 16:15

Roundup: Questions and Answers

09:15 - 09:30

Registration

09:30 - 10:45

Exam Practice

  • Practitioner exam practice, revision and mentoring
  • Exam revision and preparation
10:45 - 11:00

Morning Break

11:00 - 12:30

Exam Practice Continued

  • Practitioner exam practice, revision and mentoring
  • Exam revision and preparation
12:30 - 13:30

Lunch

13:30 - 16:00

Practitioner Exam

  • Exam administration
  • Practitioner examination (2.5 hours)

Pricing

Public Sector

Delegate Price
£1450 + VAT

Private Sector

Delegate Price
£1550 + VAT

Third Sector

Delegate Price
£1450 +VAT