Overview
Business Process Mapping provides public sector organisations with powerful techniques to visually depict progression steps and improve efficiencies.
As public sector organisations adapt at pace and scale whilst remaining productive, it is more important than ever to make sure processes are slick, simple, and accessible. Organisations that build on lessons learnt in the long-term will improve flexibility, efficiency, and resilience.
Understanding the fundamentals of current systems and processes leads to finding improvements that will have the biggest impact now and in the future. This virtual Effective Business Process Mapping course will give delegates the abilities to measure performance, identify problem areas, model current and future processes and validate change.
Through an interactive host of online tools, including breakout rooms, polls, collaborative sessions and networking opportunities, this online course will equip delegates with everything they need to know on effective process mapping.
Leave the day with the essential skills to confidently streamline workflows, map multiple projects at once and communicate visually to all stakeholders.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to deliver this course.
Jonathan is a Certified Management Consultant and a member of the Institute of Business Consulting (an organisation within the Chartered Management Institute), the professional body for Business Consultants. He currently works as a Consultant at the Department for Work and Pensions.
Jonathan specialises in helping local authorities (and DWP’s Agencies) improve their effectiveness and efficiency of the administration of Social Security Benefits.
Learning Outcomes
- Understand the fundamentals of business process mapping
- Learn about the different methods of modelling processes
- Set out your priorities in process changes
- Create and implement stakeholder buy-in
- Measure success by your workflows
