Environmental Information Regulations 2004 (EIRs) are handled differently to FOI requests and it’s essential that your organisation knows the difference.

Our Complying with the Environmental Information Regulations course led by Information Governance Specialist, Iain Harrison, equips you with the skills, knowledge and processes to excel at managing all issues surrounding EIR.

Not only will you gain a firmer understanding of EIR and the key differences between FOI and Environmental Information Regulations, but you’ll learn how to refuse a request and develop more effective complaint handling procedures.

Leave the day with an EIR handling toolkit that can be applied within your organisation.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow.

Please note we will use Zoom to virtually deliver this course.

trainer photo
Iain Harrison
Information Governance Specialist

Iain Harrison would never claim to be an “expert” but would admit (if pushed) he is a specialist on data protection, environmental information, freedom of information and open data, information security and surveillance law.

Iain brings 16 years of experience in delivering consultancy, advice and guidance in information law-related topics to a variety of public, private and voluntary organisations. Iain currently manages an Information Governance & Risk Team and is responsible, along with the above, for preparation and implementation of the GDPR within a large unitary local authority and giving support to its partner organisations.

In ...

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Learning Outcomes

  • Learn how to perfect your EIR procedures
  • Develop a more robust complaint handling system
  • Understand how to refuse a request for environmental information
  • Take back an EIR handling toolkit to be applied within your organisation
  • Identify the key differences between the FOI Act and Environmental Information Regulations 2004
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:25 - 09:30


09:30 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 11:00

Understanding the Environmental Information Regulations

  • Gain a firmer understanding of the Environmental Information Regulations 2004
  • Learn what type of requests fall under the regulations
  • Identify requests for environmental information
  • Understand and apply the EIR code of practice
11:00 - 11:15


11:15 - 12:00

Identify the Key Differences Between FOI and Environmental Information Regulations

  • Understand the key differences and similarities between the relevant legislation
  • Learn how to apply the correct legislation
  • Determine whether it’s an FOI or EIR request
12:00 - 13:00

Refusing Requests

  • Learn when and how to refuse requests
  • Gain a brief overview of the relevant exceptions
  • Learn how to apply the exceptions
  • Identify unreasonable requests
13:00 - 14:00


14:00 - 14:45

Developing Complaints Handling Procedures

  • Learn how to improve your complaints procedures
  • Discover techniques to effectively respond to complainants
  • Learn how to produce a refusal notice
  • Establish what should be included in a refusal notice
14:45 - 15:00


15:00 - 16:00

Workshop: Develop an EIR Handling Toolkit

Pose specific questions relating to the regulations to the trainer who will provide tailored feedback and encourage discussion around the topics that arise.

  • Learn how to apply the public interest test
  • Manage the practicalities of Environmental Information Regulations
  • Take back a toolkit to effectively manage requests for environmental information
16:00 - 16:15

Round Up and Key Takeaways


Central Government & Agencies - Virtual

Delegate Price
£345 + VAT

Local Government, Housing, Education & Health - Virtual

Delegate Price
£345 + VAT

Charity - Virtual

Delegate Price
£345 + VAT

Private Sector - Virtual

Delegate Price
£445 + VAT