Overview
ONLINE COURSE – HALF-DAY | FULL-DAY ALSO AVAILABLE, FIND MORE HERE
Emotional intelligence (EI) is the ability to identify, understand, and manage emotions in yourself and others. By recognising all the key elements of emotional intelligence, including self-management, social awareness, empathy and how to respond to emotions, you can drastically develop your own management techniques and increase the morale and productivity of your team.
EI is a crucial underpinning of performance at work, including when working or leading remotely. As well as providing insights to help manage your own wellbeing, morale and productivity, EI offers a toolkit for managing and leading others.
Attend this half-day course on Emotional Intelligence in Practice when Working (including Remotely), to utilise EI to improve workplace culture, well-being and employee performance. You will learn to adapt your leadership styles and discover the power of the coaching style of leadership to bring out the best in others.
Through a range of workshops and private sector focused case studies, this course provides you with a range of tools and long-term skills to enhance your professional career, through a deeper understanding of yourself and your emotions.
Learning Outcomes
- Develop your leadership and management skills through understanding key attributes of emotional intelligence
- Improve organisational and employee performance through enhanced application of EI
- Identify the main causes of stress and how it can impact performance
- Recognise and develop strategies for responding to the emotions of others
- Create a personal resilience plan for yourself and your colleagues
- Apply EI and resilience to enhance team working and improve effectiveness
ALL in the context of increased remote working and social distancing.
