Taking minutes involves more than simply writing notes, especially during virtual and remote meetings. Being able to keep up, turn notes into concise minutes and cascade the relevant action points to the right people are all critical skills that minute takers must master now more than ever.  

Run this Advanced Minute Taking course for your teams In-House, in order to build upon your current minute taking skills, maximise your listening and writing capabilities and gain invaluable feedback on your work.

Through a series of tutor-led sessions and interactive exercises aimed at the public sector, leave the day confident in your abilities as a minute taker and generate tangible results in your role. 

Learning Outcomes

  • Gain a full understanding of the role and responsibilities of the minute taker
  • Improve efficiency and accuracy when writing notes
  • Confidently cascade outcomes and action points to the relevant people
  • Overcome the common pitfalls surrounding minute taking
  • Hone your listening and writing skills to excel within your role
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:45 - 10:00

Chair's Welcome and Clarification of Learning Objectives

10:00 - 10:45

The Role of the Minute Taker

  • Outline the responsibilities of the role
  • Go through scenarios when minute taking is necessary
  • The purpose of minutes and best practice
10:45 - 11:30

Common Challenges When Writing Good Minutes

Learn how to deal with common problems such as interruptions, a vague meeting agenda, ambiguous conclusions and an unprepared chairperson

11:30 - 11:45

Morning Break

11:45 - 12:30

Becoming a Better Listener

  • Pick out the key pieces information from a conversation
  • Improve focus in busy meetings
  • Develop interpersonal skills
12:30 - 13:15

Writing Concise Minutes

  • Turning notes into legible, concise minutes
  • Explore different writing strategies to suit your style
13:15 - 14:15


14:15 - 15:00

Workshop: Turn Minutes into Actionable Points

  • Deal with ambiguities, vague agreements
  • Make sure the relevant parties have been informed
  • Ensure maximum clarity in meetings
15:00 - 15:15

Afternoon Break

15:15 - 16:00

Workshop: Practice Taking Minutes Under Pressure

Delegates will bring together their learnings from the day as they work through a series of exercises and receive dedicated feedback from the Chair

16:00 - 16:15

Feedback, Evaluation & Close