Please note this course is available in different formats: online, in-person and bite-size sessions. Get in touch with our training consultants to find out more options.

The ability to make an impression when you speak is an invaluable tool. Learn to effectively communicate with colleagues and speak with confidence, whether it may be online or in-person. Bring your team together for this one-day In-House interactive training course to maximise your verbal ability.

Book this ‘Speaking with Impact’ course for your teams and allow them to receive individual feedback to improve their speaking skills. Delegates will take part in practical exercises to learn how to speak confidently, retain an audience’s attention and feel in control.

Overcome the common pitfalls with public speaking and enhance your verbal communication.

Learning Outcomes

  • Develop your ability to communicate with confidence
  • Discover the seven core qualities for concise, measured messages
  • Motivate others in your organisation with your new speaking techniques
  • Build spontaneity and improvisation into your repertoire so instant impact is ensured
  • Gain essential vocal preparation tools for important meetings and high-stress situations
  • Challenge your preconceptions of effective verbal communication in a supportive environment
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:45 - 10:15

First Impressions

  • Understand the impact of first impressions
  • Focus on how you can improve initial impressions
10:15 - 10:45

Instant Impression

10:45 - 11:45

The 7 Ingredients of Excellent Communication

  • Learn the 7 key ingredients to effective verbal communication
  • Start to fold them into how you think about speaking
11:45 - 12:00

Morning Break

12:00 - 13:00

Preparation and Structure

  • Unlock how you prepare and structure your speech and presentations
13:00 - 13:45


13:45 - 14:15

The Opening

  • Focus on the first words you speak, and how they affect perception
14:15 - 14:30

Building Confidence

  • Develop a robust, confident style
  • Use relaxation, breathing and voice work to strengthen the foundations of your verbal skills
14:30 - 14:45

Spontaneity Exercises

  • Build spontaneity and dynamism into your verbal communication
  • Energise talks you’ve given before, and ensure the audience is fully engaged and absorbed
14:45 - 15:00

Afternoon Break

15:00 - 15:30

Final Presentation

  • Give a final presentation
  • Compare to earlier work and gauge progress
  • Take concrete lessons from throughout the day and put them into practice
15:30 - 15:45

Action Planning

  • Build a plan to take learning forward, and make sure that the lessons learned are put into practice in the workplace
  • Maximise the impact of the day by selecting achievable aims and objectives for personal verbal development
15:45 - 16:00


16:00 - 16:15