As public sector professionals, your team spends a significant time in meetings, either as Chairs or as participants. These meetings are too often badly organised, time-consuming, unproductive and inconclusive.

Designed for public sector leaders and managers, this Effectively Leading Meetings bespoke team course helps plan, organise and steer meetings to a successful conclusion. It includes practical exercises on setting the agenda, organising the process and the discussion, dealing with difficult people, summing up and delivering agreed outcomes once the meeting ends.

Through tutor-led sessions and an extended role-play session in the afternoon, delegates will leave the day understanding how to use meetings of all shapes and sizes to get far better results for everyone at your organisation, at all levels.

Learning Outcomes

  • Understand how to effectively set the agenda for the meeting
  • Gain guidance on keeping control of meetings
  • Learn how to deal with difficult people and interruptions
  • Take away successful techniques for managing time
  • Leave the day being able to sum-up and reach agreed outcomes to make meetings more productive
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:00

Welcome and Objectives

10:00 - 11:00

The Role of a Chair and How to Take Control

  • Key features of good and bad meetings
  • Understand the role of a Chair
  • Utilise leadership skills to effectively lead a meeting
11:00 - 11:15

Morning Break

11:15 - 12:00

Effective Planning for a More Productive Meeting

  • The importance of planning a meeting
  • Understand what goes into planning a meeting
  • How to write a great agenda
12:00 - 13:00

Keeping Control of Meetings: Dealing with Difficult People and Interruptions

  • Asking the right and informed questions
  • Managing difficult participants behaviour
  • Effective time management
  • Sustaining focus throughout the meeting
13:00 - 14:00


14:00 - 16:00

Role Play Workshop: Leading a Meeting (Flexible Afternoon Break)

  • Through role plays, you will put everything that you have learned into practice
16:00 - 16:15

Feedback, Evaluation & Close