Now more than ever, the success of a project, programme or policy depends on effective engagement and management of key stakeholders.

Dealing with a variety of stakeholders with different, and sometimes competing interests can be challenging, especially when it has to be done remotely.

Run this Effective Stakeholder Management course for your teams to create a dynamic plan to preserve relationships with your stakeholders through the project lifecycle despite changes in circumstances. Learn how to overcome conflict with stakeholders and build strong relationships, thus overcoming unforeseen obstacles that may arise.

Delegates attending will develop the knowledge and skills needed to identify and map key stakeholders, effectively manage conversations, and evaluate stakeholder relationships.

Learning Outcomes

  • Gain buy-in for your organisation’s corporate objectives
  • Utilise stakeholder mapping techniques
  • Develop communication strategies to influence and engage stakeholders
  • Attain skills in overcoming conflict with stakeholders
  • Learn how to evaluate your key stakeholders
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:00

Trainer's Welcome and Clarification of Learning Objectives

10:00 - 11:00

Stakeholder Management: Key Principles

  • Understand the importance of effective stakeholder management in any project or programme
  • Identify key challenges for your organisation in stakeholder management
  • What makes a successful stakeholder relationship?
  • Identify best practice in effective stakeholder management
10:30 - 11:00

Understand Your Organisational Objectives

  • How to identify key objectives within a project or programme
  • Ascertain which stakeholders will contribute to these objectives
  • Outlining objectives, responsibilities, and obligations of all parties
11:00 - 11:15

Morning Break

11:15 - 12:15

Identifying and Mapping Stakeholders

  • How to successfully map stakeholders within a project or programme
  • Examine different types of stakeholder maps
  • How to effectively identify diverse varieties of stakeholders
  • Prioritising stakeholders during the life of a project
  • Develop your own stakeholder mapping technique
12:15 - 13:15

Utilise Online Communication Strategies for Stakeholders

In this session, delegates will work on practical exercises with the trainer to help engage with key stakeholders and develop a communication strategy for their projects and programmes.

  • Virtually manage conversations with stakeholders
  • Identify what online platform to use
  • Define responsibilities and roles in partnership working
  • Select VIRTUAL communication methodologies to best virtually influence and engage
  • Effective language, style, and tone to create persuasive communications
13:15 - 14:15


14:15 - 16:00

Virtually Evaluating Stakeholder Relationships

In this session, delegates will learn how to monitor, analyse, and evaluate stakeholder relationships and develop stakeholder strategies to achieve their organisational goals

  • How to remotely evaluate relationships with your stakeholders
  • Monitor and preserve relationships during the life of a project or programme
  • Develop skills in overcoming conflict with stakeholders
  • Learn from your stakeholder relationships to maintain and manage your organisational goals
16:00 - 16:15

Feedback, Evaluation & Close