Measuring the correct Key Performance Indicators (KPIs) can help your organisation to improve outcomes, enhance productivity and demonstrate value for money that taxpayers demand.
Join Michael Bourne, an expert in performance management systems, to ensure you are measuring the right KPIs to positively improve your organisation’s performance.
Attend our Effective Performance Management and Analysis course to gain knowledge on how to effectively analyse and use data to enhance performance. Learn how to best adapt your organisation to new pressures and develop an action plan with innovative methods to measure productivity.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to virtually deliver this course.
Mike is Professor of Business Performance and Director of the Centre for Business Performance at Cranfield University.
Before his academic career, Mike spent 15 years in business. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last fifteen years working with companies and quasi-public sector organisations supporting senior management teams through the process of clarifying and executing their strategy and designing and using their measurement systems.
He has authored over 100 publications, and is co-author of several books including The ...