Overview
Service users are now obtaining information online and through digital communications.
Understanding your organisation’s digital identity has become critical to spread your message clearly and stay connected with your stakeholders.
Our highly practical Mastering Digital Communications course is specifically designed to provide you with the digital tools to navigate different media platforms, learn how to create your brand, and build trust with your audience.
Leave the day with a toolkit that provides you with enhanced capability in digital communication, collaboration, and managing and mitigating risks online.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will be using Zoom to deliver this course.
Alistair is the Social Media and Digital Communications Manager at The University of Manchester, where he oversees the strategic direction of corporate channels totalling over 1 million followers and leads a hub of social media professionals across campus.
He is an experienced digital marketing and communications specialist with over twelve years’ experience in public and private sector roles, including agency and in-house. Alistair has spent the last eight years working in Higher Education and is a regular presenter and trainer.
Learning Outcomes
- Develop a digital action plan for future activity
- Develop a content strategy for day to day and campaign activity
- Learn how social advocacy programmes can engage internal colleagues
- Learn how to measure success – review and track important digital metrics
- Understand how to protect and enhance online reputation for your organisation
- Identify the most effective digital communications channels for your organisation
