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Data Subject Access Requests (SARs) are an integral part of the data protection landscape. However, we know requests for personal information can often be a costly and time-consuming task to complete.

SARs exemptions allow public sector organisations to protect information, reduce the burden of responding to vexatious requests and prioritise valid requests for personal data.

Attend our Understanding and Applying SARs Exemptions course to gain a brief and comprehensive overview of the SAR landscape and exemptions. Learn how to manage vexatious requests for personal data, practice writing a refusal notice and how to best apply the exemptions.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note we will use Zoom to virtually deliver this course.

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Scott Sammons
Information Governance Coach, MNLP, AMIRMS, MBCS, H-FIIM

Scott is an experienced and qualified practitioner & coach in the management and governance of information and data having worked and volunteered for 14+ years in the profession. Starting his career in Local Government, Scott has since worked across both the private and public sectors (both large and small) and gained experience, knowledge and/or qualifications working with information governance frameworks applicable in the UK, Ireland, Isle of Man, and wider European context. From 2016-2020 Scott was Chair of the Information and Records Management Society (IRMS) and now volunteers as their lead on professional development including Accreditation, Mentoring, Apprenticeships and ...

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Learning Outcomes

  • Learn how to write a refusal notice
  • Take back a SAR exemptions toolkit to use within your organisation
  • Develop techniques to manage vexatious requests for personal data
  • Gain a firmer understanding of what the regulation says about the exemptions
  • Understand when the exemptions might be applied by working through practical scenarios
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:25 - 09:30


09:30 - 10:00

Trainers Welcome and Clarification of Learning Objectives

10:00 - 10:45

Understanding the Regulation: The Role of the Exemptions

  • Learn how to apply schedule 2-4 of the DPA 2018
  • Understand the key difference to other information rights exemptions
  • Gain a firmer understanding of what the Data Protection Act 2018 (DPA 2018) says about the exemptions
10:45 - 11:00


11:00 - 12:00

Overview of the Exemptions

  • Learn what exemptions apply to your organisation
  • Develop a more comprehensive overview of the exemptions
  • Understand how to apply exemptions for requests to third party data
  • Work through scenarios where the exemptions might be applied
12:00 - 13:00

Managing Vexatious Requests

  • Identify vexatious requests
  • Gain strategies and techniques on handling vexatious requests
13:00 - 14:00


14:00 - 14:45

Workshop Writing a Refusal Notice

  • Identify key points to include
  • Establish what to say and how to communicate it
  • Learn how to write a refusal notice
14:45 - 15:00


15:00 - 16:00

Workshop Applying the Exemptions

  • Review SAR requests and take part in an interactive session to apply the exemptions
  • Develop processes and procedures to better apply the exemptions
  • Take back a SAR exemptions toolkit to use within your organisation
16:00 - 16:15

Round Up and Key Takeaways