Overview

Public sector organisations hold large volumes of data, from patient records to central government data.

By gaining a better understanding of your organisation’s data, you can utilise business intelligence tools to help make better business decisions, to drive performance and productivity.

Gain the most advanced performance management tools from leading performance expert Professor Michael Bourne, Director of the Centre for Business Performance at Cranfield University.

To facilitate better working at home this course will be delivered virtually, which will help you learn in a comfortable and familiar environment.

Attend this Data Driven Performance Management virtual course to benchmark your organisation’s performance against the wider public sector; apply advanced performance and measurement metrics; improve decision making through business intelligence tools, and utilise to continue to drive success.

Please note we will use Zoom to virtually deliver this course.

trainer photo
Michael Bourne
Professor of Business Performance and Director of the Centre for Business Performance - Cranfield University

Mike is Professor of Business Performance and Director of the Centre for Business Performance at Cranfield University.

Before his academic career, Mike spent 15 years in business. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last fifteen years working with companies and quasi-public sector organisations supporting senior management teams through the process of clarifying and executing their strategy and designing and using their measurement systems.

He has authored over 100 publications, and is co-author of several books including The ...

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Learning Outcomes

  • Review your organisation’s performance
  • Benchmark your performance against other public sector organisations
  • Apply advanced performance and measurement metrics
  • Improve decision making through business intelligence
  • Utilise your data to drive success
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]

Agenda

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09:15 - 09:30

Registration

09:30 - 9:45

Trainer's Welcome and Clarification of Learning Objectives

9:45 - 11:00

Benchmark Your Organisation’s Performance

  • Discuss with our leading trainer and delegates how you currently measure performance
  • Benchmark how you measure performance and productivity against other public sector organisations
  • Gain best practice from public sector case studies
  • What are you trying to achieve?
11:00 - 11:15

Morning Break

11:15 - 12:00

Apply Advanced Performance and Measurement Metrics

  • Learn about the most advance performance tools
  • Gain insight into how these can be used within your organisation
  • Designing KPIs
  • Effective success mapping
12:00 - 13:00

Improve Decision Making with Effective Business Intelligence

  • Gain insight from your data to make more effective decisions
  • Identify and address underperforming departments
  • Use this information to improve outcomes for your service users
  • Using data to give insight to managers and key stake holders
13:00 - 14:00

Lunch

14:00 - 15:00

Workshop: Data Driven Performance Management

This interactive session will review what you have learnt about measuring and managing performance. Design your own organisational review meeting and reflect on best practice.

  • Practice how you can use data to improve your organisation’s performance
  • The Performance Planning Value Chain – a framework for effective business decision making
15:00 - 15:15

Afternoon Break

15:15 - 16:00

Workshop: Data Driven Performance Management Continued

This interactive session will review what you have learnt about measuring and managing performance. Design your own organisational review meeting and reflect on best practice.

  • Create an effective performance review
  • Ensure that you have the key competencies in place to improve performance
  • Leave the day with an action plan to improve your organisation’s performance
16:00 - 16:15

Feedback, Evaluation and Close

Pricing

Central Government & Agencies

Delegate Price
£495 + VAT

Local Government, Housing, Education & Health

Delegate Price
£445 + VAT

Charity

Delegate Price
£445 + VAT

Private Sector

Delegate Price
£595 + VAT