Overview

High-performing teams are groups of people who share common visions, goals and metrics. And who collaborate, challenge and hold each other accountable to achieve outstanding results.

On this interactive and bespoke Developing High-Performing Teams In-House course, acquire the necessary skills to create a more productive organisation. Learn how to enhance the performance of your staff and improve processes to ensure your organisation achieves its outcomes.

Facilitated by expert trainers, this energising and practical course will empower you and your colleagues with a range of techniques, ideas and a personalised action plan, as well as a better understanding of how to best manage and encourage your teams’ performance.

Key learning resources and information to support you on your day’s training will be distributed online across the course of the day.

Learning Outcomes

  • Acquire the tools, techniques and skills required to develop a high performing team (HPT)
  • Evaluate your current team structures to maximise efficiency
  • Improve your organisation’s productivity by engendering a culture of high performance
  • Drive success through effective team objectives
  • Develop a personalised action plan to implement across your organisation
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]

Agenda

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09:25 - 09:30

Registration

09:30 - 10:00

Ice Breaker and Clarification of Learning Objectives

10:00 - 10:20

Evaluate Your Current Team Structures

  • Understand the difference between groups and teams
  • Identify the different types of teams and the challenges these bring
  • The stages of team formation and your role as the leader
10:20 - 11:00

The High Performing Team Model

  • Get to grips with the eight key factors that make a high performing team (HPT)
  • Identify which factors your team does well and which it can improve upon
  • Discuss the main characteristics of the model and why it works
11:00 - 11:15

Morning Break

11:15 - 11:45

Drive Success through Effective Team Objectives

  • The psychological theory of goal-setting
  • Develop clarity of your team’s purpose
  • Have an agreed set of annual objectives
11:45 - 12:15

Create an Effective Structure for Professional Development

  • Appreciate the importance of a skills audit
  • Understand different learning styles and speeds
  • Developing a learning and development programme for your team
12:15 - 12:45

Create a Collaborative Environment for High Performing Teams

  • The ingredients of team culture and climate
  • The importance of (and difference between) coaching and mentoring
  • Mapping your own relationships with your peers
12:45 - 13:15

Develop Effective Incentives to Enhance Performance

  • The importance of looking outside your organisation
  • Benchmarking against other teams
  • Thinking strategically and tactically about awards
13:15 - 14:00

Lunch

14:00 - 14:15

Reflection Session

  • Trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
14:15 - 14:45

Create a Results-Orientated Team Culture

  • Gain confidence in tackling poor performance
  • The importance of managing performance
  • The performance-attitude mix
  • How to give difficult feedback
14:45 - 15:10

Enhance Productivity through Effective Engagement

  • Learn how to communicate and engage compellingly to build commitment
  • Analyse different ways to communicate and engage
  • Discuss the importance of knowing each team member and their preferences
15:10 - 15:35

Establish Standards of Excellence for Your Team

  • Clarify standards of service and ways to reward excellence
  • Know your customers and the standards they expect
  • Define what ‘excellence’ looks like for your team
  • Methods to reward and recognise your team members
15:35 - 15:45

Afternoon Break

15:45 - 16:15

Principled Leadership in Action

  • Work on practical exercises to develop your leadership style
  • It starts and ends with you: the importance of leading by example
  • Building your own leadership development plan
  • Your commitment to what happens next
16:15 - 16:30

Round Up and Key Takeaways