Business Process Mapping provides public sector organisations with powerful techniques to visually depict progression steps and improve efficiencies.
As public sector organisations adapt at pace and scale, whilst remaining productive, it is more important than ever to make sure processes are slick, simple, and accessible. Organisations that build on lessons learnt, will improve flexibility, efficiency, and resilience in the long term.
Understanding the fundamentals of current systems and processes leads to finding improvements that will have the biggest impact now and in the future. This Effective Business Process Mapping course gives you the capability to measure performance, identify problem areas, model current and future processes and validate change.
Through interactive workshops and tutor-led discussions gain the essential skills to confidently streamline workflows, map multiple projects at once and communicate visually to all stakeholders.
COVID-19 Safety at Our Events
The safety of our delegates is extremely important to us, to find out what measures we have in place to ensure our face-to-face courses remain COVID-19 safe, click here.
Jonathan is a Certified Management Consultant and a member of the Institute of Business Consulting (an organisation within the Chartered Management Institute), the professional body for Business Consultants. He currently works as a Consultant at the Department for Work and Pensions.
Jonathan specialises in helping local authorities (and DWP’s Agencies) improve their effectiveness and efficiency of the administration of Social Security Benefits.