Measuring the correct Key Performance Indicators (KPIs) can help your organisation to improve outcomes, enhance productivity and demonstrate value for money that taxpayers demand.
Join Michael Bourne, an expert in performance management systems, to ensure you are measuring the right KPIs to positively improve your organisation’s performance.
Attend this Effective Performance Management and Analysis course to gain knowledge on how to effectively analyse and use data to enhance performance. Learn how to best adapt your organisation to new pressures and develop an action plan with innovative methods to measure productivity.
Mike is Professor of Business Performance and Director of the Centre for Business Performance at Cranfield University.
Before his academic career, Mike spent 15 years in business. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last fifteen years working with companies and quasi-public sector organisations supporting senior management teams through the process of clarifying and executing their strategy and designing and using their measurement systems.
He has authored over 100 publications, and is co-author of several books including The ...