Public sector organisations need to use a wide range of tools and techniques to drive performance. Now more than ever, it requires a fresh approach to measuring and managing performance; it is about utilising data and using more effective management techniques.
This course helps you address the key areas around measuring and managing staff performance.
Attend this virtual Effective Performance Measurement and Management course to gain key strategies to improve your organisation’s efficiency, productivity and performance.
Learn how to utilise success mapping tools to communicate organisational direction; take a fresh approach to designing non-traditional KPIs, such as staff wellbeing; learn how to use the Performance Planning Value Chain to make better business decisions; develop strategies to manage staff performance and take back an action plan to improve your organisation’s performance.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to virtually deliver this course.
Mike is Professor of Business Performance and Director of the Centre for Business Performance at Cranfield University.
Before his academic career, Mike spent 15 years in business. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last fifteen years working with companies and quasi-public sector organisations supporting senior management teams through the process of clarifying and executing their strategy and designing and using their measurement systems.
He has authored over 100 publications, and is co-author of several books including The ...