Overview
The ability to effectively communicate through writing has never been more important. It is essential that all forms of written communication to colleagues, stakeholders and service users are accurate, engaging, and succinct.
This virtual course has been specifically designed for either those who want to brush up on their writing skills or improve how they write all together.
Attend this Business Critical Writing virtual course, to learn the fundamentals of writing and how they can be applied to all written communication; improve your spelling and grammar; adopt writing styles that suit different audiences; and learn how to write through different communication channels, such as letters, emails or web copy.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to deliver this course.

Susan works with organisations and individuals to improve their written communications skills.
She worked as a regional and national newspaper journalist before setting up a full-service communications company, now established for 30 years.
She works with public and private sector organisations to help with:
- Effective emails
- Report writing
- Briefings and submissions
- Persuasive and influential writing techniques
- Promotional writing
- Effective complaint handling
- Communicating complex information for non-technical readers.
Her recent clients include Legal & General, HSBC, BRIT, the Law ...