Investing your time in managing the performance of your employees is essential to ensure that your team, service and organisation are all delivering excellent services
As a leader, you are responsible for knowing if your team members are performing well and offering them motivation, support and encouragement.
Join our Effectively Managing Staff Performance course to learn proven techniques to manage difficult conversations, re-engage underperforming staff, maintain and encourage high standards and continuously monitor employee performance with empathy and support.
Leave the day with the skills to identify and prevent underperformance and learn how to motivate, support and encourage staff to meet and exceed organisational performance standards.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow.
Please note we will use Zoom to virtually deliver this course.
Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training in communication skills.
Her area of specialist expertise covers Presentation Skills, Interview Techniques, Handling People in Difficult Situations, Storytelling and Influential Communications.
Her clients include many ‘blue chip’ organisations including the BBC, BBC Worldwide, Bristol Water, Friends Provident, Financial Reporting Council, Unilever, Vocalink, Elavon Merchant Services etc. In the public sector clients include the NHS and many District, Borough and City Councils and Universities including working with Politicians and Academics and Civil Servants.