The benefits of implementing a continuous improvement (CI) strategy are crucial for bringing efficiency and innovation to all public services.
CI is an approach in which all staff seek out, support and implement changes to provide better services and improve cost-effectiveness.
This interactive course explains how applying CI’s tools and techniques can help to focus activity, people and resources on serving customers, eradicating waste and improving organisational efficiencies.
Led by experienced management consultant, Jonathan Bottomer, this one-day course allows your organisation to gain and implement CI skills, including Lean thinking, Kaizen and Six Sigma to achieve long-term improvements in your organisation.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to virtually deliver this course.
Jonathan is a Certified Management Consultant and a member of the Institute of Business Consulting (an organisation within the Chartered Management Institute), the professional body for Business Consultants. He currently works as a Consultant at the Department for Work and Pensions.
Jonathan specialises in helping local authorities (and DWP’s Agencies) improve their effectiveness and efficiency of the administration of Social Security Benefits.