Being able to listen more effectively can help you better implement instructions from senior management; meet the expectations of your stakeholders and service users, by understanding what is being said to you, and engage more effectively with staff and colleagues. When things go wrong at work, it is often down to people not listening.
With greater demands being put on professionals and some facing information-overload, this interactive course helps you use your listening skills to help you better understand and action essential tasks at work.
Through practical workshops and exercises, this Advanced Active Listening training course gives you the tools and knowledge to be a more effective listener. By taking a quick listening test at the start and end of the day, you will be able to show your progression.
Host this In-House course for your team and leave the day with practical and actionable active listening techniques to be used once you are back in the workplace.