Persuading, influencing and engaging are valuable skills for any successful professional to have, in order to be heard and understood. With remote working now being the “new normal” for the foreseeable future, the ability to remotely convince and bring other people to your way of thinking is even more important.
This course has been specifically designed to help public sector professional overcome the barriers to remotely engaging colleagues, key stakeholders and service users online.
Run this course for In-House your team (online or in-person) to understand the theory behind engaging and influencing others; create a dynamic virtual setting to help you remotely engage, and gain online active listening skills and body language techniques.
Apply the day’s learning through the use of role-plays, which will give you greater confidence to influence and engage others remotely.