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Want to develop authentic coaching and mentoring relationships that bring out the best in employees? Now is your opportunity.

Attend our highly interactive Effective Coaching and Mentoring training course to uncover what effective coaching and mentoring looks like, how to use tools and techniques to implement it and build rapport with a variety of mentees.

Leave the day with a better understanding of how to use coaching and mentoring models to help unlock potential, improve performance and increase productivity.

trainer photo
Jonathan Bottomer
Management Consultant

Jonathan is a Certified Management Consultant and a member of the Institute of Business Consulting (an organisation within the Chartered Management Institute), the professional body for Business Consultants. He currently works as a Consultant at the Department for Work and Pensions.

Jonathan specialises in helping local authorities (and DWP’s Agencies) improve their effectiveness and efficiency of the administration of Social Security Benefits.

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Learning Outcomes

  • Learn how to apply specific skills and approaches to develop others
  • Develop key coaching or mentoring skills to be used throughout your career
  • Embed effective techniques to provide structured professional development and training
  • Learn the key mechanisms for transferring learning between individuals within your organisation
  • Increase your understanding of the main tools and techniques associated with both coaching and mentoring
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:00 - 09:30


09:30 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 11:00

Developing Coaching and Mentoring Skills

  • Explore what ‘good’ looks like
  • When should we coach and when should we mentor?
  • Understand the difference between coaching and mentoring

Using the key skills of:

  • Listening
  • Questioning
  • Language style
  • Using intuition
  • Building rapport
  • Providing feedback
  • Overview of the GROW coaching and mentoring model
11:00 - 11:15

Morning Break

11:15 - 12:45

Embedding Coaching and Mentoring Tools

Practice the GROW model in Action Learning Sets, discuss and learn about the importance of contracting with the coachee/mentee and learn some additional coaching and mentoring techniques:

  • The rule of 3
  • Perceptual positioning
12:45 - 13:30


13:30 - 13:45

Reflective Session

  • Trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
13:45 - 15:45

Coaching and Mentoring Models: Developing the Techniques to Embed Them

In this interactive session, develop key strategies for embedding the following coaching and mentoring techniques:

  • The stop model
  • The coaching circle
  • The precision model
  • The NIP model for feedback
15:45 - 16:15

Round Up and Key Takeaways


etc. Venues – Marble Arch, London

Garfield House 86 Edgware Road, London, W2 2EA