Overview
360 Feedback is a process where employees receive diverse feedback from around the organisation, not just managers, giving them a more-balanced view of their performance and ensures greater accountability.
Giving effective 360 feedback helps staff be more self-aware about their skills and behaviour and offers a more holistic approach to areas of improvement to achieve the organisation’s goals.
Join our public sector focused Implementing an Effective 360 Feedback Process to fully understand the 360 feedback process and learn how to design more effective 360 feedback questionnaires. Understand how to have constructive conversations with staff and structure feedback to ensure you get the best desired outcome.
Leave the day with an action plan to utilise feedback to aid performance and encourage the right skills and behaviours for your organisation.
Please see below what some of our delegates have said:
“This is a really useful course. Regardless of your knowledge in the subject, whether you’re attending as a newbie or as a well versed 360 practitioner, there’s plenty of tips and tricks to substantiate your learning. The trainer pace is just right, the content is thought provoking and the takeaways really enable constructive, strategic conversations to be had that will take your organisation forward.” Regulator of Social Housing, Learning and Development Manager
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards, and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to virtually deliver this course.

Dr Hayley Lewis is an award-winning psychologist with more than 20 years’ experience in the field of organisational and business psychology. As a consultant, Hayley offers a unique combination of first-hand experience of leading teams in high-pressure environments with a deep understanding of the science of behaviour in the workplace.
Before setting up her own business, Hayley spent 11 years leading various local government services, such as organisational development; ICT strategy; customer services; communications, PR, and digital transformation. During this time, she won national recognition for her work on leadership development and culture change, as well as for leading ...