Overview
Having confident and constructive conversations requires fairness, consistency and awareness. To achieve the conversational objectives, you need to know how to communicate openly and steer conversations in the right direction.
Our interactive Confident Conversations course is designed to help public sector professionals at all levels gain invaluable communication tools and techniques to effectively manage conversations and ensure they remain productive.
Through expert-led practical workshop sessions and role-play, enhance your listening skills and utilise body language and voice techniques to improve your confidence and make sure you feel in control.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will use Zoom to virtually deliver this course.
Anne Walsh is a Dialect, Voice and Vocal Communications Coach with extensive one-to-one and group business coaching experience in the private, corporate, public and charitable sectors with clients from the fields of Finance, Law, HR, Music, Publishing, Politics, Property, Local Government, Psychotherapy, Science, Medicine, Media, Art, Health and Well-being, IT, Teaching, Accountancy, Consultancy, Interior Design, Fashion, Journalism, Research, Secretarial and Administration, Higher Education (Lecturers and MA\PhD students.)
She was Voice and Communications Trainer at the Royal Central School of Speech & Drama from 2008-2012 and designed and delivered in-house training in London, nationally, and in Europe, ...
Learning Outcomes
- Learn what makes a topic sensitive to talk about
- Gain listening techniques to answer properly
- Exert greater confidence through your voice
- Utilise the power of body language
- Practise managing productive conversations
