In-House Training: Effectively Communicating in a Hybrid-Workplace

Overview

With many public sector organisations adopting the hybrid workplace model, it is essential that internal communication is aligned with this new way of working.

Given that internal communication is now more important than ever, with your organisation having office and remote working based staff, it is imperative that communication with all of your staff is consistent to avoid misunderstanding of key information, team members feeling uninformed and even sometimes left out.

Book this Effectively Communicating in a Hybrid-Workplace course for your teams to gain a brief overview on how internal communication has changed and stayed the same; learn how to create clear, concise and consistent communication; utilise technology to better communicate; create hybrid communication strategies and take back an action plan to improve communication in a blended work environment.

Run this Course In-House

Learning Outcomes

Learn how to create clear, concise and consistent communication
Ensure staff understand what is being communicated to them
Utilise technology to better communicate with remote and office-based staff
Create hybrid communication strategies
Take back an action plan to improve your communication in a hybrid work environment

All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:

0800 542 9414
[email protected]

Agenda

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09:25 - 09:30

Registration

09:30 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 10:45

Communicating in the Hybrid Office: What’s Changed and Stayed the Same

Establish how internal communication has changed
Benchmark how your organisation communicates against other public sector bodies
Examine best and bad examples of internal communication
Review and improve current communication policies

10:45 - 11:00

Break

11:00 - 12:00

Create Clear, Concise and Consistent Communication

Gain techniques to ensure internal communication is clearer
Learn how to adapt to communicating in a hybrid workplace
Ensure clear and concise verbal and written communication with both remote and office based staff
Maintain a consistent tone in messaging in all communication
Perfect how you follow everything up in writing
Ensure staff consistently communicate with each other
Standardise your approach to communication with all staff

12:00 - 13:00

Utilise Technology to Better Communicate

Learn how to effectively use technology to communicate across remote and office based staff
Improve how you use MS Teams to communicate: host meetings and communicate ideas to staff
Find out how to use free and accessible tools to better communicate
Understand about the different multi-channels that can be used to communicate

13:00 - 14:00

Lunch

14:00 - 14:45

Workshop: Creating a Hybrid Communication Strategy

Discuss with the trainer and delegates how you would improve your current communication policies
Ensure staff consistently communicate with each other
Align existing communication practices, strategies and procedures with the hybrid model
Exercise – creating a hybrid communications strategy

14:45 - 15:00

Break

15:00 - 16:00

Workshop: Hybrid Communication in Action

Review the days learning and ascertain what you need to do to improve your organisation’s internal communication
Work through scenarios to put the days learning into practice
Determine what approach to communication works best for you
Ensure all staff understand what you are trying to communicate
Take back an action plan to improve your communication in a hybrid work environment

16:00 - 16:15

In-House Training: Effectively Communicating in a Hybrid-Workplace

Overview

Learning Outcomes

Enquire About In-House Training

Agenda

Registration

Trainer’s Welcome and Clarification of Learning Objectives

Communicating in the Hybrid Office: What’s Changed and Stayed the Same

Break

Create Clear, Concise and Consistent Communication

Utilise Technology to Better Communicate

Lunch

Workshop: Creating a Hybrid Communication Strategy

Break

Workshop: Hybrid Communication in Action

Round Up and Key Takeaways