In order to provide excellent services, your organisation needs to be efficient and operate with a culture of high performance.

High performing teams deliver better, more efficient outcomes with the same resources as others.

On this Developing High Performing Teams training course, you will acquire the necessary skills to create a more productive organisation. Learn how to enhance the performance of your staff, irrespective of rank; and improve processes to ensure your organisation achieves its outcomes.

By running this energising, practical workshop for your organisation In-House, your team will leave with a personalised action plan to drive results through high performing teams.

Learning Outcomes

  • Acquire the tools, techniques and skills you require to develop a high performing team (HPT)
  • Evaluate your current team structures
  • Improve your organisation’s productivity by engendering a culture of high performance
  • Drive Success through effective team objectives
  • Develop a personalised action plan to take back to your organisation
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:45 - 10:00

Trainer’s welcome and clarification of learning objectives

10:00 - 10:20

Evaluate your Current Team Structures

  •  Understand the difference between groups and teams
  • Identify the different types of teams and the challenges these bring
  • The stages of team formation and your role as the leader
10:20 - 11:00

The High Performing Team model – An Overview

  • Summary of the eight key factors that make a high performing team
11:00 - 11:15

Morning Break

11:15 - 11:45

Drive Success through Effective Team Objectives

In this session, delegates will work on practical exercises with the chair to test how clear and stretching their team goals are:

  • The psychological theory of goal-setting
  • Develop clarity of your team’s purpose
  • Have an agreed set of annual objectives
11:45 - 12:15

Create an Effective Structure for Professional Development

In this session, you will work on practical exercises with the chair to help develop their team members.

  •  The importance of a skills audit
  • Understand different learning styles and speeds
  • Developing a learning and development programme for your team
12:15 - 12:45

Create a Collaborative Environment for HPT

  • The ingredients of team culture and climate
  • The importance (and difference) of coaching and mentoring
  • Mapping your own relationships with your peers
12:45 - 13:15

Develop Effective Incentives to Enhance Performance

  • The importance of looking outside your organisation
  • Benchmarking against other teams
  • Thinking strategically and tactically about awards
13:15 - 14:00


14:00 - 14:30

Create a Results Orientated Team Culture

In this session, delegates will work on practical exercises with the chair to gain confidence in tackling poor performance.

  • The importance of managing performance
  • The performance-attitude mix
  • How to give difficult feedback
14:30 - 15:00

Enhance Productivity through Effective Engagement

In this session, delegates will work on practical exercises with the chair to learn how to communicate and engage compellingly, to build commitment.

  • Different ways to communicate and engage
  • The importance of knowing each individual team member and their preferences
15:00 - 15:30

Establish Standards of Excellence for your Team

In this session, delegates will work on practical exercises with the chair to clearly define standards of service and ways to reward excellence.

  • Knowing your customers and the standards they expect
  • Defining what ‘excellence’ looks like for your team
  • Methods to reward and recognise your team members
15:30 - 15:45

Afternoon Break

15:45 - 16:15

Principled Leadership in Action

In this session, delegates will work on practical exercises with the chair to develop their leadership style.

  • It starts and ends with you, the importance of leading by example
  • Building your own leadership development plan
  • Your commitment to what happens next
16:15 - 16:30

Feedback, Evaluation & Close