In-House: Developing High Performing Teams

Overview

In order to provide excellent services, your organisation needs to be efficient and operate with a culture of high performance.

High performing teams deliver better, more efficient outcomes with the same resources as others.

On this Developing High Performing Teams training course, you will acquire the necessary skills to create a more productive organisation. Learn how to enhance the performance of your staff, irrespective of rank; and improve processes to ensure your organisation achieves its outcomes.

By running this energising, practical workshop for your organisation In-House, your team will leave with a personalised action plan to drive results through high performing teams.

Run this Course In-House

Learning Outcomes

Acquire the tools, techniques and skills you require to develop a high performing team (HPT)
Evaluate your current team structures
Improve your organisation’s productivity by engendering a culture of high performance
Drive Success through effective team objectives
Develop a personalised action plan to take back to your organisation

All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:

0800 542 9414
[email protected]

Agenda

Collapse all

09:45 - 10:00

Trainer’s welcome and clarification of learning objectives

10:00 - 10:20

Evaluate your Current Team Structures

Understand the difference between groups and teams
Identify the different types of teams and the challenges these bring
The stages of team formation and your role as the leader

10:20 - 11:00

The High Performing Team model – An Overview

Summary of the eight key factors that make a high performing team

11:00 - 11:15

Morning Break

11:15 - 11:45

Drive Success through Effective Team Objectives

In this session, delegates will work on practical exercises with the chair to test how clear and stretching their team goals are:

The psychological theory of goal-setting
Develop clarity of your team’s purpose
Have an agreed set of annual objectives

11:45 - 12:15

Create an Effective Structure for Professional Development

In this session, you will work on practical exercises with the chair to help develop their team members.

The importance of a skills audit
Understand different learning styles and speeds
Developing a learning and development programme for your team

12:15 - 12:45

Create a Collaborative Environment for HPT

The ingredients of team culture and climate
The importance (and difference) of coaching and mentoring
Mapping your own relationships with your peers

12:45 - 13:15

Develop Effective Incentives to Enhance Performance

The importance of looking outside your organisation
Benchmarking against other teams
Thinking strategically and tactically about awards

13:15 - 14:00

Lunch

14:00 - 14:30

Create a Results Orientated Team Culture

In this session, delegates will work on practical exercises with the chair to gain confidence in tackling poor performance.

The importance of managing performance
The performance-attitude mix
How to give difficult feedback

14:30 - 15:00

Enhance Productivity through Effective Engagement

In this session, delegates will work on practical exercises with the chair to learn how to communicate and engage compellingly, to build commitment.

Different ways to communicate and engage
The importance of knowing each individual team member and their preferences

15:00 - 15:30

Establish Standards of Excellence for your Team

In this session, delegates will work on practical exercises with the chair to clearly define standards of service and ways to reward excellence.

Knowing your customers and the standards they expect
Defining what ‘excellence’ looks like for your team
Methods to reward and recognise your team members

15:30 - 15:45

Afternoon Break

15:45 - 16:15

Principled Leadership in Action

In this session, delegates will work on practical exercises with the chair to develop their leadership style.

It starts and ends with you, the importance of leading by example
Building your own leadership development plan
Your commitment to what happens next

16:15 - 16:30