Overview
Giving and receiving feedback can often be a challenging responsibility to carry out, but it is also vital to managing and developing your team and ensuring you can get the best out of them. Whether someone perhaps isn’t achieving their full potential and needs motivation, has made an error or if they need to be praised for good work and a positive contribution, feedback should be specific, constructive and fair.
Attend this highly interactive one-day training course, to uncover best ways to deal with challenging conversations, how to manage emotions and respond to criticism. Learn methods to embed a culture of regular, constructive feedback to ensure your team is working well, performing at peak efficiency and remaining happy and motivated.
Learning Outcomes
- Learn what makes feedback constructive and why this is so important
- Discuss best practice techniques which ensure your team benefits from regular feedback
- Assess how to approach and deal with difficult conversations when emotions can be heightened
- Know how to embed a culture of regular feedback within your teams which leave your colleagues feeling positive and motivated
- Leave with valuable feedback and an action plan to implement on return to work
