Overview
Whether your team is big or small, their attitude and outlook on work can make or break your success.
Book and tailor our Developing a Positive Team Culture course to your teams and help them utilise persuasive communication skills to develop a more optimistic outlook. By taking part in a series of practical exercises delegates will gain the skills and techniques in rapport building, overcoming obstacles to team cohesion and being more persuasive managers.
Leave the day with the skills and confidence to effectively build healthy, robust team environments.
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Learning Outcomes
- Learn how to handle people in difficult situations
- Looking at ‘status’ in order to use our physicality to best advantage
- Building rapport – exploring the use of body language to build empathy
- Listening skills – looking at the 3 levels of listening and at what makes a successful listener
- An introduction to emotional intelligence in order to develop a better understanding of ‘self’ and ‘self’ value
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.