Overview
Whether your team is big or small, their attitude and outlook on work can make or break your success.
Book this In-House Developing a Positive Team Culture course to utilise persuasive communication skills to engender a more optimistic outlook amongst your teams. Take part in a series of practical exercises that will give all delegates skills and techniques in rapport building, overcoming obstacles to team cohesion, and becoming more persuasive managers.
This Developing a Positive Team Culture course provides delegates with the skills and confidence to effectively build healthy, robust team environments.
Learning Outcomes
- An introduction to emotional intelligence in order to develop a better understanding of ‘self’ and ‘self’ value
- Building rapport – exploring the use of body language to build empathy
- Looking at ‘status’ in order to use our physicality to best advantage
- Listening skills – looking at the 3 levels of listening and at what makes a successful listener
- Learn how to handle people in difficult situations
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.