Staff look to their leaders for clarification, certainty and direction when their organisation is going through challenging times. As you know such times manifest themselves in a variety of different forms; whether it is your organisation going through significant change, delivering a complex project or managing services with limited resources.

This In-House Leading through Challenging Times course gives you the practical tools and techniques to help you lead your staff and organisation through a plethora of testing situations.

Host the Leading through Challenging Times course In-House to gain a much firmer understanding of the complex issues facing your organisation; utilise practical tools and techniques to overcome barriers; enhance the resilience of your staff and maintain their focus and commitment, and work through real-world scenarios that will help you apply all of the day’s learning.

Learning Outcomes

  • Break down the challenges facing your organisation
  • Learn how to overcome the challenges facing your organisation
  • Enhance the resilience of your staff
  • Gain the confidence to lead through challenging times
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:45 - 10:00

Introduction and Learning Objectives

10:00 - 10:45

Workshop: Challenges Facing the Public Sector

In this interactive session, delegates will identify in groups and with the trainer the challenges facing their organisation. 

  • The key challenges facing your organisation today
  • Consider the root cause; is it internal or external?
  • Break down the challenge into its simplest form
  • Discuss with other delegates and the trainer, and hear about the challenges that others face
10:45 - 11:00

Morning Break

11:00 - 12:00

Workshop: Understanding and Overcoming the Challenges

In this practical session, delegates will gain the tools and techniques to help them to overcome barriers to achieving success through challenging times.

  • How to take part in the challenge and grow
  • Understand the process of change and how to manage the stages successfully
  • Reflect on what works and what doesn’t work
  • Good practice tools and techniques for effective leadership at difficult times.
12:00 - 13:00

Workshop: Enhancing Staff Resilience

  • Understand the role of Emotional Intelligence and Emotional Resilience
  • How to develop Emotional Resilience
  • Emotional contagion: the importance of self-care and leading by example
  • Take your staff with you as individuals and as a team.
13:00 - 14:00


14:00 - 16:00

Workshop: Leading through Challenging Times in Action

Take in the day’s learning and explore how to lead effectively through difficult times.

  • Create an agile organisation able to positively respond and navigate uncertainty
  • Review and reflect on your own role, style and approach
  • Develop your confidence and ability to be an authentic transformational leader
  • Create a Personal Action Plan to transfer learning back into the workplace.