Overview
The public sector is changing, and professionals are working in increasingly agile ways. Whether reducing costs, making better use of office space, or encouraging a younger workforce, remote working has benefits for the individual and the organisation alike. Remote working is not just for periods of crisis isolation but will be a feature of the workplace for years to come thanks to technology and employee preference.
This virtual Remote Team Leadership and Management course will help you to make the best use of the online tools available, and to think carefully about the policy, process and behavioural issues that arise in remote work environments. Deploy emotional intelligence, empathy and coaching techniques to optimise performance when working remotely.
Through a range of workshops and public sector focused case studies, this course provides you with a suite of tools and long-term skills to manage people and relationships productively and effectively, irrespective of whether you share an office.
Learning Outcomes
- Assess the advantages and challenges of remote working, for individuals and organisations
- Create an outline remote working policy and explore the issues you need to address
- Review your current management and leadership style and discover new approaches
- Find out how to manage performance remotely, including having difficult conversations and giving praise and rewards
- Audit and improve your use of communication technology to support team members
- Discover ways of running really effective online meetings
- Foster a strong team spirit despite distance working through coaching conversations
