Remote working is going to be a central feature for all organisations for the foreseeable future, therefore developing better engagement, leadership and management strategies now can help your team thrive in the future.

This virtual Advanced Remote Team Leadership and Management course helps your organisation improve policies and processes that support your teams, foster productivity, and avoid staff burn out. Learn how to identify behavioural issues that arise in remote work environments and deploy emotional intelligence, empathy, and coaching techniques to optimise performance.

Through a range of workshops and public sector focused case studies, this course provides you with a suite of advanced tools and long-term skills to remotely manage people and relationships effectively.

Learning Outcomes

  • Learn how to develop a flexible and emotionally intelligent management style
  • Gain the skills you need to excel at remote communication with staff, to inspire, engage and manage effectively
  • Discover ways of running highly productive online meetings
  • Foster a strong team spirit despite distance working through coaching conversations
  • Develop a more effective remote working policy that supports staff and optimises performance
  • Understand how to manage increased cybersecurity and data protection risks when working remotely
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:00 - 09:30


09:30 - 10:00

Trainer’s Welcome and Introductions

10:00 - 10:45

Remote and Hybrid Working: Manage Risks Successfully

  • Benchmark your existing remote working practices against other organisations
  • Discuss and overcome the challenges – for employees, for organisation
  • Consider potential practical, privacy and security issues
  • Manage increased cybersecurity and data protection risks when working remotely
  • Map out your remote working journey: past, present and future
  • Develop an outline remote working policy
10:45 - 11:00

Morning Break

11:00 - 11:45

Excel at Managing and Leading in a Remote Environment

  • The difference between management and leadership, how to achieve both
  • Know the key leadership styles available to you, and when to use them
  • Understand the need to be flexible and emotionally intelligent in your management approaches and leadership styles
  • Identify areas of your behaviour and style that require development, and how to improve
  • Performance management, managing difficult conversations, giving praise remotely
11:45 - 12:30

Excel at Remote Communication with Staff

  • Replicate the office – or not? Mapping processes and relationships to replicate or change
  • Consider software options, tools, and techniques to maximise strong remote working
  • Ensure optimum communication with team members
  • Negotiate remotely, making clear decisions and carrying them out
  • Combat isolation and loneliness through building community
12:30 - 13:15

Successful Remote Meetings

  • Consider why we meet at all
  • Explore technology options for remote meetings
  • Discover the rules of remote meetings: how to be more effective on a call than in a room
  • Understand essential preparation for the chair, including agenda and time management
  • Discuss the challenges and opportunities of remote meetings
  • Take away transferable knowledge and skills to apply to your teams and organisation
13:15 - 14:00


14:00 - 14:15

Reflection Session

  • The trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
14:15 - 15:00

Coaching Conversations: Using Emotional Intelligence

  • Understand the value of the coaching style of leadership
  • Review the coaching process: how it works, and how it works remotely
  • Gain techniques to avoid staff burn out
  • Use coaching conversations with audio or video technology to support team members
  • Explore the ALIVE© Process – Case Study of a remote development program
15:00 - 15:15

Afternoon Break

15:15 - 16:00

Workshop: Develop a More Robust Remote Working Management Development Plan

Develop your own list of priorities, and share them for feedback from the tutor and the group. Refine this into a plan over time: what now, what next, and where to next. Build an action plan to implement at work.

16:00 - 16:15

Round Up and Key Takeaways