The influence of technology in making better decisions, improving services and delivering better outcomes for the public sector is undeniable. One technology driving this transformation is artificial intelligence (AI).

By understanding how to effectively use artificial intelligence (AI), you will be able to make greater sense of your data, improve how you analyse large volumes of information, and enhance your decision making.

Book this bespoke course and help your teams learn how AI currently operates in the public sector and determine what skills and resources are needed to successfully apply it; gain an overview on a range of AI tools, from machine learning to algorithms, and learn how to adopt AI technology both ethically and safely.

This Applying Artificial Intelligence in the Public Sector team training course has been specifically designed to introduce public sector organisations to the theory and practical application of AI.

Through a mixture of trainer led discussions and use of laptops you will leave the day with a greater understanding of AI and how this can be practically used within your organisation.

Learning Outcomes

  • Scope how AI is being applied in the public sector
  • Gain a firm overview on AI tools: Machine Learning and statistical models, Algorithms, Chatbots, Internet of Things
  • Adopt AI both ethically and safely
  • Determine what resources and skills are needed to successfully implement AI
  • Learn how to apply AI within the public sector


All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:15 - 09:45


09:45 - 10:00

Trainer’s Welcome, Learning Objectives, and Clarification of Terminology

10:00 - 10:45

Artificial Intelligence in the Public Sector

  • What is AI, compared to machine learning, predictive analytics, business intelligence, data science and statistics?
  • How is AI is being used in the public sector?
  • What can we learn from good and bad examples?
  • What life cycle is involved in developing and maintaining an AI system?
  • What skills and resources would an organisation need to do this?
10:45 - 11:00

Morning Break

11:00 - 12:00

Understanding AI Tools

An overview of the following AI tools:

  • Machine learning and statistical models
  • Algorithms
  • Chatbots, Internet of Things, and other user interfaces
  • Software and hardware requirements
12:00 - 13:00

Adopt AI Ethically and Safely

  • Consider data ethics when adopting AI technology
  • Identify and address ethical issues
  • Ensure you are using data and AI responsibly
13:00 - 14:00


14:00 - 16:00

Laptop Workshop: Applying AI in the Public Sector

Through the use of laptops, delegates will get a flavour of what is involved in taking source data, training some relevant algorithms on it, testing and critiquing the result, and using that to provide real-time decisions on the basis of new data.

16:00 - 16:15

Closing questions and summary