Team Training: Applying Emotional Intelligence

• Understand the fundamentals of EI and the nature of emotions
• Explore how EI can invoke positive emotions in people, and help achieve your professional or organisational goals
• Determine how to apply EI in a given situation, including improving cooperation amongst your colleagues and managing difficult people
• Understand the four key competencies of EI, and the 19 capabilities that underpin them

• Engender an appreciation of EI in your organisation
• Analyse the importance of empathy to create a positive work culture
• Assist employees to improve their performance by building long term capabilities through empathy
• Consider the key capabilities in which you require development, and those of importance in your organisation and those you work with

• Trainer will review the day’s learning and the next stages of the course
• Delegates will have time to ask questions and share views with one another

Delegates will participate in an interactive workshop that explains the six leadership styles and discuss their own personal strengths and weaknesses

• Discover a range of leadership styles and in which circumstances to apply them
• Explore areas of your leadership style that require further development
• Develop a plan to take back to your organisation and improve EI, incorporating assessment of areas for workplace improvements
• Create efficient and successful teams through effective leadership

• Develop coaching techniques to improve how you manage potentially stressful conversations
• Consider how coaching conversations can become part of your remote working arrangements
• Understand the To GROW model for coaching conversations

In this session, delegates will take the time to reflect on what they have learned through the day to prioritise and build capacity to become a better leader moving forward.