Overview
Bullying has a detrimental impact on the victim and creates an unpleasant work environment, which results in high levels of stress, increased absence and potential legal action.
By developing more effective anti-bullying and harassment strategies, managers and team leaders, can create more harmonious teams, which can improve an organisation’s performance, productivity, and service delivery.
On this Effective Anti-Bullying and Harassment Strategies course, delegates will learn from best practice examples of counter bullying and gain a practical toolkit to eradicate bullying within their organisation.
Understanding Bullying and Harassment
- What does bullying and harassment look like?
- Differentiating bullying and harassment from perceived “banter”
- Recognise bullying and harassment
- Clearly define what bullying is
Creating an Anti-Bullying and Harassment Culture
- Develop an anti-bullying and harassment culture
- Develop key skills in active listening, questioning, triangulation of information and determining facts from opinions
- Learn about the importance of modelling behaviours
Workshop: Creating an Anti-Bullying and Harassment Strategies
- Work with the trainer to develop more robust anti-bullying strategies
- Create policies that all complaints of harassment are dealt with objectively, quickly, sensitively, and confidentially
- Communicate your anti-bullying and harassment strategies to all staff
- Cascade bullying and harassment procedures to all your staff
- Learn how write an investigation plan, including understanding the “ terms of reference “ and know what and where and how to gather and assess the relevant information.
- Develop clear and effective procedures to address any bullying and harassment issues
- Ensure managers are aware of their responsibilities when addressing bullying and harassment claims
- Create an anti-bullying and harassment action plan to implement back at your organisation