Neuro-Linguistic Programming (NLP) refers to our ability to process thoughts, how actions and language are used to communicate with others and how that influences our behaviour.

Applying NLP techniques in combination with other coaching techniques enhances the performance of your employees or teams by creating positive change and better communication.

Attend our Neuro-Linguistic Programming (NLP) Techniques for Managers course to understand the benefits of NLP and how to adapt its techniques to your needs. Through the day, focus on understanding models to improve your influence, communicate more effectively with your team, deal with difficult situations and solve problems with a creative mindset.

Learning Outcomes

  • Learn about NLP’s purpose, benefits and uses
  • Create and maintain genuine relationships with your team
  • Improve your observation and communication skills to increase your influence
  • Set effective value-driven goals for you and others to create positive change
  • Manage your emotions to improve your performance as a leader
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]


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09:25 - 09:30


09:30 - 09:45

Trainer’s Welcome

09:45 - 10:30

What is NLP and How It Can Be Leveraged – Part I

  • Understand the origins of NLP
  • Know the NLP Definitions and what NLP is
  • Learn the NLP Presuppositions and guiding foundational principles
  • Identify how NLP can impact your management style and strategy
10:30 - 11:30

What is NLP and How It Can Be Leveraged – Part II

  • Learn the Communication Model to understand how ‘we know what we know’
11:30 - 11:45

Morning Break

11:45 - 12:30

Workshop: Developing Foundational NLP Skills for Managers

Learn and practice the NLP core skills:

  • Calibration (awareness)
  • Rapport (connection)
  • The NLP Principles of Success
  • Learn NLP Frames for more positive outcomes
12:30 - 13:30


13:30 - 14:15

Workshop: NLP Language Models for Greater Understanding and Influence

  • Learn two powerful NLP Language Models
  • Understand others using The Meta Model
  • Influence others ethically through the Milton Model
14:15 - 15:15

State Choices and the Link Between Values and NLP Goal Setting

  • Learn the Anchoring technique for exercising choice over your emotional state
  • Understand the role of values and beliefs in goal setting and achievement
  • Learn NLP Meta Programs – triggers for greater performance
15:15 - 15:30

Afternoon Break

15:30 - 16:00

Action Planning: Apply NLP Personally and Professionally

In this session, reflect on what you have learnt today and establish a simple action plan to implement NLP techniques and improve your communication and performance – including a practice plan to apply these techniques routinely to coach your team.

16:00 - 16:15

Feedback, Evaluation and Close