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Overview

Being promoted to a management position can be an exciting step in furthering your career. Nevertheless, undertaking the new challenges that arise from managing people can also feel like a daunting task. As well as managing your own workload, as a new manager, you will now be responsible for managing the performance of others and ensuring the team’s targets are met.

This Leadership Skills for Emerging Managers course gives you the core practical skills to manage and lead your teams to success. Specially designed for those with little experience of managing people, it tackles the key elements of line management; from goal setting to delegation.

Attend this course to hear about different styles of leadership and discover, through practical workshops, which style works best for you and your team. Understand how to build a highly motivated team and take away the skills to deal with some of the more difficult aspects of people management, including handling challenging conversations, giving negative feedback and managing poor performance.

Join award-winning organisational expert and psychologist, Hayley Lewis, on this highly interactive one-day training course to uncover and realise your full potential as a manager.

trainer photo
Hayley Lewis
People Development Consultant

Dr Hayley Lewis is an award-winning psychologist with more than 20 years’ experience in the field of organisational and business psychology. As a consultant, Hayley offers a unique combination of first-hand experience of leading teams in high-pressure environments with a deep understanding of the science of behaviour in the workplace.

Before setting up her own business, Hayley spent 11 years leading various local government services, such as organisational development; ICT strategy; customer services; communications, PR, and digital transformation. During this time, she won national recognition for her work on leadership development and culture change, as well as for leading ...

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Learning Outcomes

  • Examine the different management styles and choose the one that suits you best
  • Understand the importance of building a motivated team and how to ensure a culture of high performance
  • Take away tips on how best to manage the more difficult aspects of management, including giving feedback and delegation
  • Build your confidence to be able to manage and lead your team to meet collective goals and objectives
All the Understanding ModernGov courses are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

Enquire About In-House Training

To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
[email protected]

Agenda

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09:15 - 09:45

Registration

09:45 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 11:00

Understanding Different Management and Leadership Styles

  • Explore a number of management styles and how to lead different groups of people successfully
  • Know how to cement your role as a manager and be perceived positively
  • Realise the challenges and opportunities of emerging managers
  • Identify your position as a new manager – your strengths, limitations and what leadership style suits you and your team best
  • Know how to adapt your style depending on who you are communicating with
11:00 - 11:15

Morning Break

11:15 - 12:15

The Importance of Team Building

  • Look at different types of teams and evaluate your current team structures
  • Learn the theory behind high performing teams and how to utilise this to your benefit
  • Understand how to transition from your role as team member to team leader and the possible challenges that may arise
  • Explore how to build effective and motivated teams through communication with different people on an individual level, including how to focus on personal wellbeing
12:15 - 13:00

Setting Realistic Goals, Managing Results and Achieving Effective Delegation

  • Learn how to plan effectively to ensure the priorities of your organisation are met
  • How to monitor staff performance and maintain motivation
  • Setting expectations which are tangible, accountable and manageable
  • Explore coaching techniques and develop the skills to get the most out of people
13:00 - 14:00

Lunch

14:00 - 14:45

Managing Difficult Conversations and Giving Feedback

  • Developing an effective and assertive leadership style to cope with challenging situations
  • Practise managing difficult conversations and actioning tough decisions
  • Finding the balance between maintaining control and instilling a culture of trust and inclusivity
  • Learn how to have developmental conversations and give feedback which empowers your team
  • Take away tips for managing poor performance in a constructive way
14:45 - 15:00

Afternoon Break

15:00 - 16:00

Workshop: Leadership in Action

Work with the Trainer on a number of interactive workshop activities to put the skills you’ve learned from the day into practice.

  • Conduct self-analysis based on what you have been discussing throughout the day
  • Build your personal leadership development plan for implementation back at work to become a confident manager
16:00 - 16:15

Feedback, Evaluation & Close

Venue

etc. Venues – Manchester

11 Portland Street, Manchester, M1 3HU